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2024년 9월 17일

OMG! This app has the BEST customer service. Fast, efficient, hands-on, reliable and ultra comprehensible if this is not your field of expertise to start with. The layout is very user-friendly and accessible. They are 100% receptive to suggestions for improvement, and they make it happen very quickly. GET IT NOW!!!

-Cynthia and Julie, very satisfied customers

Galerie d'art Factory
캐나다
앱 사용 기간 4개월
2024년 8월 27일

Jay & the entire team are awesome! From set-up, to edits & even feedback on to make the app better, these guys have the best rewards app on the market!

Honor The House Official
미국
앱 사용 기간 대략 2개월
답글 Raleon개 2024년 9월 3일

Thank you for leaving this kind review!! It's been awesome getting to know you and your business!

2024년 7월 1일

I don't even know where to begin. From the exceptional customer support to the ease of use, Raleon has surpassed every current paid software available. Nathan and Jay have both gone out of their way on numerous occasions, diligently tackling the tasks I presented to them. Trust me, these tasks were not easy, ( for me ) as I am not the most tech-savvy person! But, both of them went above and beyond by hopping on calls and screen recording their application in my store, step by step, solving the problems and guiding me on what I needed to do. Truly amazing. Chef's kiss! If you're looking for a rewards app that does everything it promises, FOR FREE?! Look no further, Raleon is here.

GreenEZ
미국
앱 사용 기간 27일
답글 Raleon개 2024년 9월 3일

Thank you so much for leaving us this review!! It's our pleasure to help!

2024년 7월 3일

~~§§§~~~ That's great! What a pleasant and professional support! Adam always listens, and even in particularly complex situations, he goes out of his way to find a solution to make things work. The app is very easy to use, intuitive and the buyer's panel is fully customizable to make it look nice and pretty and match your store. All this in a free app - it's incredible! I have an international sales store with multiple currencies and the Raleon team has promised an update soon to adapt the coupons in the buyer's currency so it's seamless. Everything is thought out, nothing to say except SUPER~~~ §§§~~~~

FineryEmbroidery
영국
앱 사용 기간 7일
2024년 5월 30일

great app especially the features. i love the feel and look as well. nathan is so kind - pleasure to work with him.

ShadedbyShanell
미국
앱 사용 기간 2개월
2024년 5월 31일

Absolutely fab app and brilliant support - does everything i need it to do (that a lot of other apps make you pay for) and the team are ON IT with support and can't do enough to help. So great 10/10

Doglet and Froglet
영국
앱 사용 기간 8일
2024년 5월 1일

Set up was straight-forward. I had the program up and running in no time. There were some hiccups I did not know were issues (from my set up), but Jay reached out with suggestions and quickly fixed any issues I had. He also helped move some "ways to earn" around to better benefit my customers, and my needs. I greatly appreciate the time and care that went into our meeting. I look forward to what this company/app has in store for us moving forward.

Pavi Marie Candle Company
미국
앱 사용 기간 대략 1개월
답글 Raleon개 2024년 5월 6일

Thank you so much for this review! It's our pleasure to help and I really enjoyed learning about your business!!

2024년 4월 27일

We are startup trying to disrupt the online sports e-commerce vertical. I have looked at numerous apps to create a loyalty program for our users, I found most of them quite complicated and expensive.

I am very impressed with how Raleon makes it super easy to setup the Loyalty Program. Just a few clicks and you are ready to go. What is more impressive is the customer service. Its exceptional. The team took time to make video recordings to help me with my questions and show me how to make customization.

I am very excited to try Raleon. Thank you team Raleon for this incredible app.

InstaSport
인도
앱 사용 기간 대략 2개월
답글 Raleon개 2024년 5월 6일

Thank you for the review! We appreciate the kind words and are so proud to support your vision to disrupt sports ecommmerce!! Lets go!!

2024년 2월 22일에 편집됨

Following my initial feedback concerning the limitations of Raleon's launcher, I had the pleasure of witnessing first-hand the exceptional customer service and dedication that sets Raleon apart. Nathan, a developer from Raleon, reached out to me personally. What stood out was not just his willingness to listen but his prompt action in addressing the concerns raised. Nathan didn't just implement the features I mentioned; he went above and beyond by providing additional updates to overcome challenges I faced due to my specific theme layout.

These enhancements weren't just minor tweaks. They represented a significant overhaul in the app's customization capabilities, effectively allowing store owners to tailor their loyalty programs with unprecedented flexibility. It was clear that Nathan and the Raleon team were committed to not just meeting but exceeding their users' expectations. The updates introduced a level of versatility that I hadn't seen before in similar tools, enabling a more personalized and engaging experience for customers.

What truly set this experience apart was Nathan's responsiveness and the speed at which these improvements were made. It's rare to encounter a level of service where feedback is not only acknowledged but acted upon so swiftly and effectively. Within just a few days, Nathan had transformed my initial reservations into a resounding endorsement of Raleon. This level of dedication to user satisfaction and the commitment to continuous improvement was nothing short of remarkable.

Thanks to Nathan's efforts and the enhancements made to Raleon, the app has evolved into a highly versatile and customizable tool that seamlessly aligns with the diverse needs of its users. The ability to now fully customize the loyalty program to match the unique aesthetic and functional requirements of my store has been a game-changer. Raleon, under Nathan's guidance, has proven itself to be a tool that not only listens to its user base but also adapts and grows to meet their evolving needs. This incredible experience and the tangible improvements made to the app compel me to rate Raleon as a flawless 5-star application.

Pets Paradise
미국
앱 사용 기간 5개월
답글 Raleon개 2024년 2월 15일

Pet Paradise team,

Thanks for the compliments, and the feedback on the launcher. We love customer feedback, so I wanted to share that we just released an update related to it!

There's now more launcher positions, sizing, styles, logo only mode, along with a theme block that lets you easily skip the launcher and just have rewards in your menu.

Please feel free to reach out to support with any additional feedback!

Nathan and the Raleon team

2024년 4월 17일

Jay from Raleon is so knowledgeable about Raleon! He shared with me a few key points that I took action on, and we do see an improvement to our customer numbers & loyalty. We are far from there yet, but are glad that Jay is here to advise us on Raleon considering we are new to this. ☺️

Bloomstitch Atelier
싱가포르
앱 사용 기간 18일
답글 Raleon개 2024년 4월 24일

Thank you for the review!! We're excited to be a part of your team!