Rapid Reviews: Product Reviews

I would highly recommend this app. After testing many product reviews apps this was the only one that did not have a negative impact to the speed of our website. This is important because this app is loading on every product page.

The app is packed full of features and easy to use. I keep finding new features like adding the App as a extension in the admin panel to the edit product page. This allows you to manage the reviews for a product directly from the edit product page.

William Belk has been the most responsive app developer I have communicated with. He was quick to add a new feature, and that is something I have never seen happen from an app developer. He created a new Flow trigger for Rapid Reviews that runs when a "Review is published". This allows us to automate adding reward points to our Loyalty app.

It is not so easy, to adapt a review system as Rapid Reviews for an other Language as english! We made more than once a mistake, but William could help us very fast and very unsophisticated to bring the Reviews working. Now, we got the review System we ever wanted.

Highly recommended. Their team set up everything from start to finish. I didn't even have to sort out exporting reviews from our historical date – they did everything. We also really love how people can ask questions as part of the review platform. Drives engagement and conversion on our end.

The Shopify App Store can be frustrating at times: some apps look great at first, but when you install them you‘re often confronted with bugs, mediocre code that slows down your store and even worse customer service. And I am not even talking about hidden cost and unrealistic pricing schemes for small stores. Rapid Reviews and especially the developer William are the total opposite: super fast response times to emails, openness for suggestions and - most importantly - a clean app which is tuned for speed and performance. I couldn’t be happier with Rapid Reviews: it does the job at are more than fair price, and most importantly it doesn’t slow down my store. Thank you, William, for providing this gem of an app!

For someone as tech challenged as I am, the app's back end is a bit hard to navigate at first. However, the developer is extremely responsive and helpful, and that makes everything better.

I also appreciate that he is only a couple of time zones away - unlike most of the better known review apps, where customer support is scattered all over the world. This makes it much easier to get support when it's needed.