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Super happy to have switched from another filter App to this App - it does everything I need, and more. Super helpful staff who helped me integrate and customise the installation/set up (thanks Matt!) and ensured it was working perfectly and looking professional. I like how you can have filters for Tags and only show select Tags. Thanks so much for your help guys, I recommend the App to anyone.
Thanks a ton for your 5 review! 🌟 We're excited to hear you're loving our app. Your support helps us grow! 🌱
Have a wonderful weekend,
Matt from Rapid Search Team
First, the sales and customer support team are AMAZING! Every app should engage with their customers this way. App was super easy to install/set-up, and the CS team helped walk me through some small hiccups I had. We are currently testing the app to see how our customers engage with it but so far, it seems pretty intuitive.
Big thanks for taking a moment to review our app! Your input means the world to us. With your feedback, we're committed to making our app even better:)
Best wishes,
Rebeka from the RS team
It's wonderful app to have a free option which I can see how it works.
I would like to pay once my free plan ends
Thank you for the glowing review! We're thrilled you're enjoying our app. When you're ready to upgrade, we'll be here to assist you every step of the way. Have a fantastic day!
Matt from the Rapid Search team
you have an excellent app, good support team, timely response and solution.
Hi there!
Thanks so much for your kind words! We're so delighted to know that you are satisfied with us. Let us know if there's something else we can do for you.
Kind regards,
Rebeka from the RS team:)
We are only using the search functionality but it is going very well so far and the support from Matt has been excellent
We appreciate your 5 review, thank you so much! 🌟 It’s great to see our app is meeting your expectations. Thanks for being an awesome user! ⭐ - Matt from the Rapid Search Team
This a a very good app. I have tried several other apps but keep coming back to this one. Not only is it affordable for my start up website, but it is very fast and accurate. It not only searches products but also searches contact us and store policy pages which is what I like. The only issue that I have encountered is that the placement of sticky widget does not look good in my theme on mobile as it sits too far out into page partially covering products view as you scroll down the page. Still I highly recommend this app. Thank you!
Thank you so much for your detailed review. We are so happy that you like our app.
We are happy to help you with the sticky widget you mentioned, we sent you an email regarding it.
Looking forward to your reply,
Matt from the Rapid Search team.
So far so good! I'm impressed by the features of this app and the top notch support. So far they've been able to resolve my concerns and inquiries within a business day every time. I would definitely recommend this app to anyone and explore its multiple features!
Thank you so much for taking the time to review us! If you need any further assistance, our customer service will be happy to help again!:)
Have a nice day,
Rebeka from the RS team
Customer service is good, the app works well and helps customers with your site. Reasonably priced. Can't ask for more!
Hi there,
Thank you so much for your review!
I'm so glad you are satisfied with us, let us know if there's something else we can do for you. :)
Have a nice weekend,
Matt from Rapid Search support.
The app doesn't work with all themes. We also disabled the app for a few months, yet they still send us emails stating that we have reached 90% of our account's session limit and need to upgrade. Hmmmm, How is that possible if the app isn't even active on our website? If the app was active, I may have fallen for this and upgraded, shame on you guys for giving your customers false analytics.
Thank you for your feedback.
We are committed to providing the best user experience, so we deeply apologize for this bug.
Our team has already fixed the issue and we notified you about the updates via email.
We take your concerns seriously and are committed to addressing them properly. Therefore we sent you an email with further details and questions.
We are looking forward to your reply,
Thank you so much,
Matt from the Rapid Search team.
Thank you for the convenient service and for immediately addressing my needs. I highly recommend it.
Hello,
Thank you for taking the time to write us a review, we are more than happy to assist you further at any time:)
Kind regards,
Rebeka from the RS team