Rapid AI Search Bar & Filter , 359件のレビュー

総合評価
4.8
評価レベルごとの件数
  • 評価の96%は5つ星です
    344
  • 評価の2%は4つ星です
    7
  • 評価の1%は3つ星です
    4
  • 評価の1%は2つ星です
    3
  • 評価の0%は1つ星です
    1
2023年7月4日

The app is generally great but... It will count every single variant of your product as a separate product, which means that even if i currently have below 700 products in my store the app tells my i have 12k+ produsts and need to upgrade from 0$ per month to 69$ per month which is a bit excessive for just above 600 products so i decided to switch to a different provided.

AiAiArtWorks
ポーランド
アプリの使用期間：19日
Rapid Searchが返信しました 2023年7月4日

Hi there,

Thank you so much for your feedback. We would like to take a look at your store and your product numbers, I've sent an email regarding this at co***@aiaiartworks.com

We're looking forward to your kind reply.
Matt from the Rapid Search Team

2022年8月4日

App stopped working. Support seems like they have better things to do than support their app. Estimated 1 -2 weeks to fix their app which stopped working.

Reactive Concealment Holsters
アメリカ合衆国
アプリの使用期間：約1年
Rapid Searchが返信しました 2022年8月4日

Hi there, I'm Matt from Rapid Search customer support.

I'm writing to give you an updated reply to your review and complaint.
We're truly sorry for any inconvenience you faced. The initial estimate was given to you based on the rareness of your theme and the complexity of the issue.
However, you are completely right that the resolution cannot wait this long. That's why I talked to our developers yesterday and expressed your disappointment about the time frame you received.

I made our team understand how important this is for you to solve this issue in a timely manner. We've already found a temporary solution that would work well for your store until we're able to roll out the permanent solution.

For that, we have sent you an access request and an email, please respond back to me so I can speed things up for you. :)

We hope you can give us another chance.
Matt from the Rapid Search Team

2023年5月4日

No es responsiva a las versiones móviles, la barra de búsqueda aparece y desaparece de forma impredecible.

Yapo
チリ
アプリの使用期間：10日
Rapid Searchが返信しました 2023年5月8日

Hola,

Lamentamos mucho que haya tenido una experiencia negativa con nuestro servicio en línea. Hemos enviado un correo electrónico detallado explicando nuestra situación y esperamos su amable respuesta. Muchas gracias por su comprensión.

Matt
Rapid Search

2024年1月12日

IlyanRS
カナダ
アプリの使用期間：約15時間
Rapid Searchが返信しました 2024年1月15日

Thank you for your review. We were sorry to see that you had not been fully satisfied with our app.
We reached out to you by email to give you the assistance you need to set up and customize our app.

We are looking forward to your reply,
Thank you so much,
Matt from the Rapid Search team.

French translation:

Merci pour votre commentaire. Nous avons été désolés de constater que vous n'étiez pas entièrement satisfait de notre application.
Nous vous avons contacté par e-mail pour vous fournir l'aide nécessaire pour configurer et personnaliser notre application.

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