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The customer service is exceptional with quick response time. I needed help with customisation and they develop the code out so that the filter section could be compatible with my theme. The AI tool is brilliant and I'd highly recommend.
Hi,
Thank you for taking the time to review our app and our customer service! We are happy we could help you, please do not hesitate to contact us if you need any further assistance!:)
Kind regards,
Rebeka from the Rapid Search team
Matt in customer support team is not only helpful but also consistently prompt and efficient, showing dedication to problem-solving and customer satisfaction. They are knowledgeable and patient, making even complex troubleshooting simple and understandable. The app itself is user-friendly, with an intuitive layout and easily navigable menus. It offers a seamless experience, whether you are a first-time user or a long-term customer. Features are clearly marked and the performance is reliably smooth, devoid of any glitches or lags
Woow, just wooow.
You literally made my day with your review! Thank you so much.
Let me know whenever you need further assistance. The pleasure was mine helping you. :)))
Have a wonderful day and thank you again.
Matt from the Rapid Search team.
Great app. Very helpful & super quick response! This app keeps getting updated and new features are consistently added.
Hi there,
Thank you for taking the time to review our app and I was happy to read that you are also satisfied with the support. Please do not hesitate to contact us if you have any further questions:)
Best regards,
Rebeka
love this app for real took my shop to the next level. I'm new with ecommerce and my customers have said great things about the usability of my site.
Hi,
Thank you so much for your feedback.
We are also glad that you are using our app and are satisfied with it.
Do not hesitate to contact us if there's anything we can help you with:)
Have a great weekend,
Rebeka from the Rapid Search team
Solid search app that has helped us achieve what we needed.
A lot of options to customise the search as well as promotional boosting of products
Hi there!
Thank you for taking the time to review our app. Please do not hesitate to contact us if there is anything that we can help you with:)
Kind regards,
Rebeka from the Rapid Search team
The app is fantastic, kudos to the devs, and more features are coming, can't wait!
Support is also 10/10, they really replay fast and are very educated and helpful.
Thanks again for your fantastic review, we are so happy that you are using our service!
Let us know if you need further assistance,
Matt from Rapid Search
This app might not be as well categories as it could be, but they had been trying to improve the range of their products in order to meet the needs. Rebeka was also very helpful in solving some issues and answer a lot of questions~ very thankful for her
Thank you so much for your review!
Let us know if there's something else we can do for you.
Have a wonderful weekend,
Matt from the Rapid Search team
Love the product filters. I am requesting that the search be compatible for blog posts as well. I understand that you will see related posts to the right as a pop up but having it show up as a result would be resourceful feature.
Hi there,
Thank you for sharing your feature request with us. We appreciate your input. I've upvoted a similar feature request on your behalf, and we will notify you when we develop and release this feature.
Additionally, I sent you an email today regarding your review. :)))
We value user feedback, so if you have more ideas on how to enhance Rapid Search, please don't hesitate to share them through the Rapid Search admin > Feature request menu.
Once again, thank you for choosing our app. Have a fantastic week!
Best regards,
Matt from the Rapid Search team.
Matt helped me customise my search bar exactly how i wanted for all my websites. Quick reply times and always there. Rapid search go over and above!
Thanks so much for your great feedback. It was our pleasure to help you.
Let us know if there's something else we can do for you.
Have a wonderful, sunny day,
Matt from the Rapid Search team
Easy to use app with good features, exactly what I was looking for. Also, the support team is amazing.
Hello,
Thank you for your review and we're glad to see you're satisfied with the support. Please let us know if there is anything else we can help you with!
Have a wonderful weekend,
Rebeka from the Rapid Search team