Avaliações (422)
Refinar
-
Por avaliação
Excellent customer service. I am very happy with the app.
Thank you for taking the time to review our app and the customer service. The pleasure was ours!
Have a great weekend!
Rebeka from the RS team:)
Rebeka and all the team are awesome ! The app is great . And the customisation is awesome . So much data from the search bar, so easy to use because of the filters. Recommend it with two hands!
Thank you so much for leaving us a detailed review! Please do not hesitate to contact us if there is anything else we can help you with:)) Thank you in the name of our whole team!
Have a nice weekend,
Rebeka from the Rapid Search team
I had a very bad experience with this app.
When I downloaded the app it messed up my theme. My site is connected to a completely different Shopify store I own, when I click the logo (home) it takes the customer to a completely different website.
It is also impossible to add anything to cart any longer.
I deleted the app, tried to delete all the code but nothing.
This issue is on the refresh theme, I published two other themes to check if I still had the same issues and they are working fine with no issues.
I contacted Shopify, they said it’s an issue with code and they can’t help so I need to contact the app developer. I did and the next day they responded and asked for access to my store. I thought this was great I’ll get it all sorted, but they logged in once and did nothing. I’ve been emailing them for a few days with no response and I received another access request which I accepted and still nothing.
I have a website sitting there that I can’t use that I spent hours customising. I’m literally going to have to do this all over again with a new theme just because of downloading this app.
I would not recommend this app
Hi there,
We've sent multiple emails from hello@rapidsearch.app to your email addresses (p******83@btinternet.com and s***rt@teenybumps.org). We also reached out via your website's contact form and our app chat, but it seems our messages might have gone to spam or been filtered out.
Could you please provide us with an alternative phone number or schedule a Zoom meeting so we can resolve this matter? The phone number we have on file hasn't been successful in reaching you.
We resolved your issue two days ago but haven't received any response. Also, our investigation found that the "Add to cart" issue you had on your store was unrelated to Rapid Search!
Fantastic app so far. Very customizable. Easy to use and the support staff is super friendly and helpful. A++++++++++
Hello!
Thank you for taking the time to review us, the pleasure was ours. Please do not hesitate to reach out if there is anything else we can help you with!
Best wishes,
Rebeka from the RS team:))
Great app and absolutely fabulous customer service. Customer for life!
Hello,
Thank you so much for taking the time to review our app! We're happy to have you as part of our community!
Kind regards,
Rebeka from the Rapid Search team
Easy to install. Useful initial tutorial. Reasonable costs. Looking forward to using this and seeing this in action - scorecatcher.co.uk
Hi!
Thank you for your review! We also look forward to helping you improve and customize your customers' search experience, please let us know if there is anything we can help you with:)
Best regards,
Rebeka from the Rapid Search team
Amazing app. Even better support!
I've tried a lot of search engines over my time. Rapid AI was really easy to navigate and install. Had what I needed up and running super quick.
Matt helped me re-position my widgets and search bars which was really great.
He replied within a minute which was refreshing to get that prompt help I needed.
We’re so grateful for your feedback, Thank you so much! 🌟 It’s great to see our app making a positive impact. Thank you for your continued trust and support! 💖
Have a wonderful weekend,
Matt from the Rapid Search team
Must have!!
Hi!
Thank you for leaving us a review! Your support means a lot to us, and we're excited to continue providing a great experience for you!:)
Kind regards,
Rebeka from the RS team
there is no new to old option, there are missings but good app, not perfect.
Thanks for your feedback! We’ve now added a “new to old” sorting option. We also sent you an email with the details. We're always working to improve and appreciate your input!
-
Matt from the Rapid Search Team
Väldigt bra app, hade problem med en sak men de hjälpte mig att fixa det. Väldigt bra.
Tack så mycket för din recension! Vi är glada att höra att du är nöjd med appen och att vi kunde hjälpa dig med ditt problem.
Ha en trevlig helg! Matt från Rapid Search Teamet.