Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its fast, accurate search results and smart filtering options. Its customizable design and user-friendly interface are also praised. The customer support team is noted for their prompt, efficient assistance. The app is affordable and offers good value, making it suitable for start-ups. It provides useful search analytics and advanced features, and is recommended for large stores due to its ability to handle large catalogs. Merchants also value its ability to detect misspelled words, display new products, and boost promotions. It's recognized for improving e-commerce site usability, providing instant search results, and enhancing user experience on stores with numerous products.

January 11, 2024

The app doesn't work with all themes. We also disabled the app for a few months, yet they still send us emails stating that we have reached 90% of our account's session limit and need to upgrade. Hmmmm, How is that possible if the app isn't even active on our website? If the app was active, I may have fallen for this and upgraded, shame on you guys for giving your customers false analytics.

Faster-Minis
United States
Over 3 years using the app
Rapid Search replied January 15, 2024

Thank you for your feedback.
We are committed to providing the best user experience, so we deeply apologize for this bug.
Our team has already fixed the issue and we notified you about the updates via email.

We take your concerns seriously and are committed to addressing them properly. Therefore we sent you an email with further details and questions.
We are looking forward to your reply,

Thank you so much,
Matt from the Rapid Search team.