Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its fast, accurate search function that enhances customer experience and aids in product discovery. It's affordable, user-friendly, and easy to customize. The app's ability to search products and other pages, along with its effective filters and AI tool, make product discovery effortless. Merchants also value the insightful search analytics and quick, helpful customer support. Suitable for large stores, it improves website usability, works well on both mobile and desktop, and is particularly beneficial for new e-commerce businesses.

January 18, 2024

This a a very good app. I have tried several other apps but keep coming back to this one. Not only is it affordable for my start up website, but it is very fast and accurate. It not only searches products but also searches contact us and store policy pages which is what I like. The only issue that I have encountered is that the placement of sticky widget does not look good in my theme on mobile as it sits too far out into page partially covering products view as you scroll down the page. Still I highly recommend this app. Thank you!

Island Life Essentials
United States
Over 1 year using the app
Rapid Search replied January 23, 2024

Thank you so much for your detailed review. We are so happy that you like our app.
We are happy to help you with the sticky widget you mentioned, we sent you an email regarding it.

Looking forward to your reply,
Matt from the Rapid Search team.

July 4, 2023

Fantastic app!

if i could i would give it 4.5 stars, the only reason being it doesn't do one little thing i would like BUT i am told it should become available in the near future.

I got this app for the filtering system mainly and it works like a dream.
i contacted support for them to change a few things and they did all but one little thing which i'm told will be possible in the near future. Matt from support was fantastic in helping me and answering any questions i had. i recommend this app to anyone who needs the features.

4.5 stars out of 5

OutdoorsE
United Kingdom
6 days using the app
Rapid Search replied July 5, 2023

Hi there,

Thank so you much for your detailed and positive review. :)))
We are grateful for your feedback.

I've sent you an email regarding your feedback and we hope that we can do something else for you to make you round it up to five stars. :))

Looking forward to your reply and have a wonderful day,
Matt from the Rapid Search team

Edited April 24, 2023

Works fine, a bit of an issue on set up but they sorted it quickly. Would recommend.

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Hot Things (Dotmall) Barbecues and Heaters
Australia
About 2 months using the app
Rapid Search replied April 27, 2023

Thank you for your updated review!
Let us know if you need further help.

Have a wonderful day,
Matt from the Rapid Search Team

Edited January 26, 2023

ALMOST the perfect search app - we're hopeful to have a feature added that allows vendor names to appear in the search dropdown like it does on the search results page but need 13 more people to request that feature before the developers will work on it, so if anyone sees any value in that and is using the app, we'd love for you to join our request! We are VERY happy with this app's results for misspellings, the design and the ability to tweak the css, the ability to make the most relevant products appear in searches with the merchandising function, color-specific result images, and the speed of the app. Missing swatches on the product results pages, asked support and they told us they hope we find another app to do that.

Modern Nursery
United States
About 1 month using the app
Rapid Search replied December 27, 2022

Thanks so much for your detailed review. I'm so honored and happy that you shared your thoughts with us.

We are constantly improving our app, hope we will meet all of your expectations in the future, we are on it!:)

We all wish you a happy new year!
Many Thanks,
Matt from the Rapid Search Team

April 20, 2022

i used this app and it is really cool, i will check out more about it and recommend what need to be added

AmoraNBella
United Kingdom
About 1 month using the app
Rapid Search replied April 22, 2022

Hi there!
Thank you so much for your review. It's good to see that we are doing something cool! ;)

Can you help us with how we can make you 100% satisfied with our app?
I also wrote you an email with some recommendations for your store to make your experience even better!

We are looking forward to your reply and have a wonderful day.
The Rapid Search Team

October 19, 2022

Great Search Box for Customers to Buy and Order. Colors are attractive , website looks more professional

Pakistan Power Tool
Pakistan
14 days using the app
Rapid Search replied October 20, 2022

Thank you so much for your review, We are glad that you are satisfied with our app.
What else can I do for you to change your mind and make it 5 star?

We are always focusing on giving our best. So we were thinking what else can we do for you to change your mind and make it 5 star?
We've also sent you an email about this at ....waretools@gmail.com

We are looking forward to your reply have a wonderful day,
The Rapid Search Team

November 1, 2023

NOVELTY INC WHOLESALE
United States
29 days using the app
Rapid Search replied November 10, 2023

Thank you for your review!

Let us know if we can do something for you,
Have a wonderful weekend,
Matt from the Rapid Search team