Only recently being using Rare.io but boy, I see the power in it's functionality and am looking forward to maximizing it's potential. Not only that, customer support is top notch, i had a free introduction call with Jess and she guided me through the dashboard. Highly recommend this app!
I added Rare to my site about a month ago and I must say the customer service has been beyond amazing! Jessica has worked with me very closely to help me learn all the ways Rare can help my business drive sales.
I am now 100% using rare for my email marketing campaigns and so far it is living up to its expectations. I recommended it to all e-commerce sites that are looking to increase their email marketing conversion rate.
If there was a way to give a 10+++, I would.
Email marketing has always been a headache in ecommerce for me, but with the algorithms Rare offers it makes email marketing so efficient and pleasurable. They also have the most beautiful and modern templates to work with.
They are a fantastic team to work with, and Jess has been invaluable in showing me some "ninja" tip and tricks.
I wouldn't go with anyone else.
If you don't have Rare for email marketing you are missing out. Get it today while it's free, because one never know how long something THIS GOOD will be free.
It really is one of the best apps that I have used, really easy to use and it provides a lot of info about your prospects and customers that you wouldn't imagine. That's what I call a useful app
We are looking for another option ASAP! We have been with Rare for 1 years.... 1 years of constant errors. We have been far too patient and forgiving. The V2 was launched pre-maturely. It is worse then V1, which defeats the whole point. Even V1 did not target everyone in our lists ( rare admitted that it was their error ) and yet never refunded us the monthly fee we were paying for a product that didn't work. This error resulted in us losing a large amount of potential revenue. All our newsletters are now going into customer's junk mail. We have been trying to reach out to resolve this and .... nothing. They have told us this is something they are trying to resolve with Google, yet mailers with MailChimp do not have this issue. Sorry Rare, this relationship is now become you taking our money and in return telling us all the reasons your product doesn't work. What a strange thing to pay for.
We used to use MailChimp and are beyond impressed with Rare. The customer service is beyond 5 stars. The customization for each mail out has improved our sales in less than a month.
Getting customers to come back to us is very important here at Boomerangs.com and Predictive Email Marketing helps us do that in a service oriented, value added way. We absolutely love the product and the support. Thanks!
Pet Crates Direct
The Rare Logic support team is amazing! Jess went above and beyond when she saw some simple improvements could make a world of difference. She proactively offered her advice and I am now much more confident in my new design.
Jess at Rare has gone above and beyond to help me get on board with explaining the software and all the features. I sent my first evented e-mail last night and received my first order from it within 24 hours. I'm very appreciative of the team at Rare and highly recommend this app!
Rare.io is an absolutely fantastic service. The GUI for designing the e-mail campaigns is reason alone enough to switch, but combined with the segmenting and filtering for mailouts, plus optimized delivery time for each recipient, rare.io proves a serious threat to the standard newsletter incumbents.