This is an excellent app with very good ROI. For us, it greatly expanded our reach.
However, probably the most impressive thing about this app is the support, the best we have experienced so far with a Shopify app.
Great app for e-mail automation. Rare offers excellent customer support, both by e-mail and phone.
Rare.io is amazing. The previous email marketing program we were using was more of a shotgun approach, one email fits all customer approach. With Rare we are able to send targeted customer emails based on customer data that is relevant.
Our email stats have greatly improved. Typically in the past we would generate approx. $600 in revenue from the email newsletter that was sent out monthly. We are seeing a 5X greater return since switching to Rare.io.
The ability to keep customers in the buying cycle, re-engaging idle customers and wining back churned customers through targeted automated event based emails.
The support from Jess and the rest of team at Rare.io is incredible. Highly recommend!
Rare.io has been a fantastic addition to our business. Amazing support and customer service. Can't say enough about the App or their team. Highly recommended!
Rare.io is an amazing tool for any business that wants to understand more about their customers and send them targeted emails. We at Urbery have been using the tool for Business Intelligence (reviewing customer data with our team) as well as sending customized action based automated emails to our customers!
The best part of the application has to be the amazing team that is behind it all. Jess is always available to hop on a call be it on a weekend or in the middle of the night to help us with our email templates. The founding team led by Seth is very responsive and we have had a lot of our queries resolved within hours of placing them. We are no longer waiting in the dark wondering what's happening to our questions, but are constantly in touch with the team which is actively working on making our overall experience better.
This has to be one of the best tools that exist on the Shopify app store and has a very flexible pay plan. The support level stays the same even if you are on Free plan which is amazing!
Great job guys and we are super excited to be working more with the team.
Rare.io is a wonderful addition to our efforts to attract return customers through email marketing. The metrics that Rare.io provide are incredibly helpful. They allow you to drill down to the exact segment of customers you are trying to target with specific advertising and promotions. Furthermore, Jess and the team at Rare.io are incredibly responsive and helpful when questions come up. An amazing app - highly recommend it!
Excellent application, extraordinary data and exceptional customer service—Jessica is a gem. What more could you ask for?!?
This app is just what I was looking for! It allows us to segment our audience according all sorts of measures and send email on an automated or manual schedule. It's like having an email 'rifle' instead of a 'shotgun'! And the folks at Rare were awesome about helping with installation and training.
incredible service, couldnt be any more helpful, very professional. nothing is too big or small to help with. the app itself is so detailed with so much to work with, it has such an impact on our martketing stratagy already.
thank you so much jess for all your help
Really great tool and outstanding customer service!