Overall rating Based on 134 reviews
Galactic Simian Beard Company
I find the Rare platform to be incredibly user friendly and enjoyable to use. So far I’ve found anything I could ask of it is already provided. When I recently encountered a small problem with one of my templates and contacted support I was extremely impressed with their customer service. Kaleigh quickly addressed my problem and solved it in a manner that made me feel confident in making them my “go to” for this particular service.
Rare.io is great! Was recommended from a friend while trying out Klavyio. I found rare to be very competitive with great features! We chose to go with Rare and have been very pleased with how easy set up was and although their support was lacking speed at first, I have to say they figured it out and made it up to us. It is seamless and really makes our email automation easy to manage. I hope they keep developing and making their app even better. Phil has been great to chat with and very helpful. Thanks for everything. Very pleased.
Forever In My Heart Store
Been using Rare since my store opened. Very pleased with it. Phil from customer support has been a superstar whenever I've had questions or problems.
Lee Valley Clothing
Easy to use and great customer service
Animal Jam Box
They have great customer service, fantastic response times and a great platform that is both intelligent and malleable. You will not go wrong! Kaleigh in Customer Support should also get a raise and bonus for figuring out just the right thing we needed in a pinch to salvage a list of over 40k prospects. Incredibly invaluable support!
Just starting to use it and set it up, looks like a great tool and support was amazing!
Just an excellent email marketing app. Support is fantastic, Phil has been great in helping us resolves all our questions and issues. Absolutely recommended!
Was a bit rough around the edges at first, but the team at rare has been quick to fix any errors.
Ended up loving the app and it's definitely made me a lot of money with their automation.
Saw much higher open rates with rare from my switch from Mailchimp.
App Does Everything we want it to. Integrates well with other shopify apps and the customer service is great! (TY Phil and Kaleigh)
Natural Nail Polish
The essential email marketing app for any Shopify store. The automated series and predictive delivery options for newsletter campaigns are fantastic! The support team is amazing and Kaleigh personally went beyond to help us with our onboarding and setup.