Overall rating Based on 156 reviews
Zen Life Products
I wanted to write a quick review about my experience with this service. Now I have been using mailchimp for a while now and did like their platform. But I found trying to integrate some of the things they offered was a little difficult and I am tech savvy to say the least. When I found rare not only did I get help from customer service right away they helped me set up my whole funnel. And their system breaks down you entire list. So it will show you all customers, abandon carts, returning customers and the ones who haven't bought in the past 6 months. Its a very good feature! I do highly recommend this email provider.
Talking Trump Doll
A++++ These guys are great!!! If you are looking for a 1 stop shop then I suggest that you call Phil over at Rare.io. He helped me every step of the way in the launch of a new product. Phil followed up with me to explain and go over the different metric's. My open rates are averaging 50% and the graphic design of the emails are spectacular. They are easy to get in contact with, email, chat, text, and phone. Excellent customer service and super reliable!!
Die Epic Buy Streetware
Pretty smart stuff. Can email on your behalf, AI, etc.. It should pay for itself with the right size list.
Great service for sending automated emails and also sending out weekly sale emails. This app is a great value. They have great customer service via chat. A shoutout to Phil, our rare account rep who has been great in helping us set up our automated emails.
There's no business service that I'd recommend more than Rare. If you own any business that has a website or even if you didn't you need to at least try rare! They've got almost everything I've need, the prices are great, and I'm not joking when I say this but they have the best customer service I've ever experienced ever. Two things that I wish it had were a way to easily test the way emails render in different email clients and a junk mail scanner. Other than that it has everything I need to run my whole email marketing campaign.
We are just getting started with Rare, and the support we have received to get set up has been 1st class!
The set up is very easy and the analytics we are starting to receive on our campaigns are giving us insights on how to be more successful on our next campaigns. Very easy to segment campaigns and set up automations!
I havn't really started yet applying my email marketing strategy, but I got to say that whenever i wanted to do something I got top class support!!
Bikini Luxe Swim
Rare is the service you should be using if you want to build and maintain a successful email list!
Not only is their customer service second to none but their prices are amazing as well. They are constantly coming up with new features and the one on one customer service is completely unbeatable.
When they switched over to their new platform there were some hiccups but those have all been fixed now.
The founders often answer emails late into the night they work almost 24/7 it is something that you rarely find these days.
I cannot say enough good things about this company!
Founder & CEO
Rare's client services can't be beat. I had a fantastic experience working with Liz in particular, a product specialist. Whenever I had a question, she responded promptly. Whenever I had a challenge, she solved it for me, or thoughtfully directed me to workable options. She gave our account highly personalized attention and was a pleasure to work with!
We gave Rare a chance after being disappointed with Mailchimps customer service. Rare has been a great change with a very user friendly dashboard, template setup and their customer service is unbeatable.
Their have been a few minor hiccups, but they always respond promptly and with a fix. We're looking forward to being long-term customers.