Shipping Rates by Zipcode iWeb

Thank you for your feedback! 😊 We’re glad to hear the app works well with your Shopify Basic plan and handles your shipping zones smoothly without needing CSS. Thanks also for sharing your experience with CSV import/export. We’re happy the app meets your needs—appreciate your support!

We’re sorry to hear that you’re experiencing issues with the app. 😔

We’d love to help get everything working properly for you. Our Rates By Zipcode iWeb app is designed to work seamlessly with Shopify Advanced or higher plans, or Shopify plans with yearly billing, or stores where the carrier service feature has been added for a monthly fee. While compatibility with other plans may be limited, we always aim to provide the best experience for users on these specific plans.

Your feedback is very important to us, and we want to ensure you have a great experience with our app.

Hey there, We’re sorry 😔 to hear that you had a negative experience with our app.
➝ Upon reviewing our support system, we noticed that you had not contacted us before writing this review and exactly you mentioned that you had to install the app to see the shopify plan compatibility. If you had reached out to our support team via email or our contact form, we would have been able to assist you promptly and address any issues you encountered.
➝ Additionally, we have detailed documentation available to ensure you can verify compatibility before installation. This article is there to help you and other users determine if our app is suitable for your/their Shopify plan or not.
For further information, please visit the following link:
https://www.identixweb.com/helpdesk/rates-by-zipcode-iweb/rbz-faq/app-compatibility-error/