RaveCapture

We have been with TrustSpot since July 2016. Initially, we chose it because the platform was a US-based, affordable way to gather verified reviews for our growing business--and the team was supportive with on boarding.
In the years since, Trustspot has grown more sophisticated in its collection of user generated content--and only a recent service review made us aware of how much more powerful this tool can be for our search ranking and social media strategy. Trustspot is a true repository for the priceless credibility that our loyal, deeply satisfied customers offer freely, generously and --thanks to Trustspot-- authentically and securely. We really appreciate the tightly integrated, responsive team at Trustspot. We recommend them as true partners in growing our e-commerce business.

They resolved our problem. If some gave negative rating then we can not give responce back to clarify for viewers. Trust Spot ought to give option to reply on comment fpr free plan.

Trustspot has all of the features, if not more, of all their competitors at a lower cost. It's everything you need and want (and a lot more) for collecting reviews with full automation and understanding how your customers are feeling about your product and company so you know what to improve not only on your product, but your marketing and messaging as well.

This app has a great in-email review that creates tons of product reviews. It is simple for the customer and to generate additional review information, the customization of the app to incentivize additional info like a photo is very simple! Also, the customer service is exceptional.

I moved over to Trustspot from yotpo. At the time yotpo was trying to charge me 15k a year for their review app. Trustspot gave me even more options, such as customer images, at a fraction of the cost of yotpo. I have had very little issues and any requests Trustspot was quick to act on. They also migrated all our yotpo reviews over so we lost no data. I highly recommend their app. You can see on our site we have almost 30k reviews at the time of this post. Very happy with the app.