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Great service. They helped me install the app quickly. I sell B2B and the phone is very good for sales. Would recommend.
Incredible app, it has already increased our sales visibly. Thanks for a great app and world class support.
We use this app to schedule callback for media inquiries. It's great to because we get alerted as soon as someone requests a contact back, and we can dial that person with one tap through the Raven Callback email or messenger alert.
Phenomenal app with excellent customer service. Ahmad is extremely helpful. He walked me through on how to add the code to my site. I haven't had anyone ever call me and ask if I had any questions or needed help. That alone is the best customer service I have ever experienced. Ahmad even went as far as to give me some pointers on my site, for that I am very grateful as I will be adding his suggestions in the near future. Thanks again Ahmad for the helpful and detailed work you put in for me and my site. I highly recommend this app as the app is extremely helpful and I know it will help drive sales, but also for the great service I received. 5 STARS!!!!!!!
This app is very useful for our line of work. We are a B2B sales company, we sell to other businesses and many of our customers prefer to make their orders over the phone.
This app is tremendous because when a customer requests a call we can see who it was and already have their previous order pulled up and ready to go before we even call them back.
Raven makes us look really good in front of our customers.
This app makes so much sense. It's like a constant lead magnet and just keeps funnelling hot leads directly to my store. Would recommend to any store to use.
I released this app for the broader Shopify ecosystem because of the success I saw with my own store. I deployed a "call back request" button on my store so I could save my leads' phone numbers and track which ones of my conversations ended up buying later on. What I discovered was that inbound phone calls (in my first week of using Raven) resulted in $420 in revenue, and about $52/request. Basically, that means anytime I got a Raven alert, the expected result of me calling that customer back was $52. So of course I was going to do that. Since I had success I decided to launch this app for others. I hope you find it useful!
This app was just what I was looking for and works as advertised. Customer service was fast and friendly. Ahmad one of the service reps even made some very useful suggestion as far as placement of the callback widget on my site. Would recommend this app to others.
Great app. Already making more money from it. Sometimes our customers just need to speak with someone over the phone, and the live chat doesn't cut it. Love it!
Fantastic app, great for starting conversations with customers and even better for conversions.
A+ customer service as well.