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I would give 10 stars if I could. After installing Raven we immediately started making more conversions over the phone. Super simple product to use and very valuable for our business.
I even received a call from the owner/creator of Raven. He and I speak on a regular basis now and he listens to my feedback. Not only does he listen but he has actually implemented some of my feature requests and more are on their roadmap. Folks, this is a rarity in the software/app business these days. Amazing customer service!
I am going to support this team for as long as I possibly can. I recommended Raven to everyone that I run across with a Shopify store.
Dustin @ ALLIED CYCLE WORKS
This is an amazing app, it ensures we get sales and support. I love the notification stating that a Callback Request has been successful and money is in the bank. These guys are thinking creatively and actually helping people with simple apps. Not bloated with unnecessary features. I like the use of the phone in this day and age. It converts. God Bless you guys, stay in touch! Ted
Unbelievable customer service. They helped me get our plug in up and running on the website even while on vacation. Would recommend highly.
We need to convert via our core traffic channel (phone) and selecting this app was a great choice. Not only does it work (6 callback requests on the first day) but Ahmed from Raven jumped online with me, accessed my Shopify account and adjusted the look and feel of the integration to make it "at one with our site".
Outstanding Service!
This app is awesome!!! It's connecting with me with all the customers I need to be talking to. I sell custom designed cakes so getting on the phone with my customers is really crucial for me to get the sale.
Callback Request went FAR BEYOND what I expected of any app developer. Their support team actually took the time to review our business model and came up with suggestions that improved the buying experience! Now, I don't know about you but I have never had any other app developer do that.
If you operate any kind of B2B store you need this app. It is the BEST app for calling back customers and PERFECT for quoting/closing deals over the phone. THANK YOU!
This app works great and looks good. We customized it just how we liked it easily. If there was something we had questions about, the customer support was very quick to respond and assist. I am glad that I have found this and their recent new features are nice as well.
I highly recommend the Raven Call Back app.
LOVE THIS APP! I just installed the app yesterday and today I got my first request for a call. I called her right away and she had some questions and I we discussed leggings and tunic sizes etc and she said she is going to place the order. She was very impressed that a company called her back. It was a very pleasant talk and I love to talk! Get this app! Do it NOW! Highly recommend. Pamela, MomMeAndMore.com
HORRIBLE COMPANY! Good luck trying to get a simple task solved. They will take forever. Specifically a whole month. Still have not got my request done. Update: Call back request reached out to me. I have to say they went above and beyond to ensure satisfaction from me. Having a call with them changed the way I perceive them. They have also sent me blog post. Would definitely ask for that because they are amazing and well worth it. In conclusion I would highly recommend them. they are amazing people to work with. Thank you guys!
App has been great so far! Have had numerous call back and revenue generated already after just a few weeks. Ahmad is great to work with and is very responsive. Keep up the good work guys!
www.ColoradoCoyoteRollers.com