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This app is just amazing. I was able to close sales that were supposed to be gone because of this app. Sometimes, the reason why customers are not buying is that they have questions that need to be answered. Sometimes, the answers that you give them can be converted to sales. I was able to close a few thosands of dollars of sales because of this app, and I'm just using the free tier at the moment.
This app would also let you have better customer service. Customers can leave their numbers if they have questions or problems with their products, and you can call them back to resolve them. What's also great is that if you're the owner of the store and you're the one talking to the customer over the phone, you are instilling a sense of confidence to them.
Get this app! Even on the free tier, it will help. There's no risk to try it out.
Love Raven. So simple but so effective. I get the call back requests straight to my FB Messenger and my whole team also gets the email alerts. I know which product they were looking at when they made their request and it makes it really easy for us to understand what the customers needs are. Best of all, it's increasing our sales.
Great! Customer Service is so good, they made the button look so good on my website. Highly recommend this callback app
Must Have!! Call volume increased and so did our sales :) Thanks for Ahmad and the whole team they make awesome apps. Scout is another MUST HAVE for your Shopify store
So far so good. We will see if this brings in customers.
Raven has been a great callback app for our store. We installed in a little while ago and are already made 2 sales from the 2 callback requests. That’s a 100% conversion rate so far from callback requests. Spoke to the developer as well and their customer support was really good too; they are launching a scheduling feature soon which will also be a great addition to the app. Great work Raven, highly recommended.
The phone sales channel is very important. We have a business number but I think many people don't dial because they aren't sure if anyone will pick up on the other line. I used to think too much about making sales "online" but Raven got me to think bigger and think about just making sales anywhere. Not just "online" but also over the phone. The phone channel has been great. Raven really does turn website visitors into qualified sales calls.
My only request would be if the app would let my customer schedule a call, by picking what time and day they want me to call them back. I reached out to the developer and they said it's on the way! Can't wait for that, it would make this app perfect.
This app, is awesome for closing sales!!! Support is great too they will literally make sure it are setup for success.
Thanks Ahmad! You guys are crushing your goals at JackHealth. Really glad to be able to be a small part of your story. Let me know if you need anything, anytime.
The timing of this app couldn't be better, we've had multiple customers asking us for a call lately.
Also our customers tend to be older so they do like talking to a human being.