Callback Request , 91 則評價

整體評分
4.5
各級評分數量
  • 98% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年10月14日

We tried to contact the engineer several times because the Botton is not on the right place and we need a customization. But nobody answered. So the result is be deinstall the app and say goodby.

MarcMax-Media
德國
使用應用程式 2個月
2018年6月25日

I installed Callback request by Raven on a whim because I thought that there needed to be a lower impact call bypass to the standard chat, or email form that didn't give that instant gratification. The products we sell require some explaining, we sell customer paper cups to the Yogurt shop market. So through that process people need to understand, how the cups are made, how to get the logo on there, what the design process is, what the minimums are. Even though you can plaster all of that on a page, our customers prefer the phone. Once we put this on, all of a sudden, 5-10-15 call back requests a day from customers that were interested to learn and listen.

This is a newer app, but I'm very glad that it exists, its simplistic and it works. If your brand new and starting out and your looking for your very first selection of apps, and you don't mind picking up the phone, in my opinion this should be one of your first 10 apps.

Carryout Supplies
美國
使用應用程式 5年多
2018年5月5日

The team over at Raven, especially Ahmad have been VERY helpful! The app is an awesome idea and it’s going to be a great addition to the store. We just added it and are excited to see the results! Thanks guys!

Glassworks Unlimited
美國
使用應用程式 接近5年
編輯時間:2019年3月12日

This app is awesome! My customers love requesting callbacks now that they have the choice on our website. So easy to close sales over the phone! Ahmad is sooo helpful. Can't recommend this enough! Thank you guys!

The Better Backyard
美國
使用應用程式 4年多
編輯時間:2019年7月6日

Found the app very useful from a customer engagement perspective, with alerts that let you respond quickly to customers . Assistance from the support team is top notch !

Panjavarnam
印度
使用應用程式 大約4年
HMS Commerce 已回覆 2019年7月6日

Thank so much Ganesh. It's been great working with you and also getting your feedback for our app. You had some great points on how we can make it even better for you and we're definitely going to implement them in the coming months.

2018年8月17日

Great App! Simple to the point. Connect with customers on their terms, quickly converting leads into sales with data to back it up. Courteous, fast & professional support. Willing to go the extra mile to customize for our particular market, sales funnel and products. Fantastic work!

North Country Fire
美國
使用應用程式 大約4年
2019年1月12日

Awesome app to help me close more sales. The phone sales channel is key. For my type of product customers love the 1 on 1 conversation before making their purchase. When we're able to call them back right away it earns that trust for my brand and customers are already interested in buying. Conversation rates on my phone calls are amazing.

Venom Motorsports USA
美國
使用應用程式 3年多
2018年8月14日

I am absolutely LOVING this app. We have received so many quick client questions which we're then able to answer via SMS or phone immediately to help close a sale. Having that call to action right on the product page makes it super easy for customers to ask questions without having to find our email or phone number. BRAVO!

Something Borrowed Ny
美國
使用應用程式 大約3年
2019年6月4日

Excellent app. Highly recommended. Quick response from the developer if you have questions. We use the app inn EliteITcerts.com when our students have a question and need to speak to someone right away.

Elite IT Training Center
美國
使用應用程式 大約3年
HMS Commerce 已回覆 2019年7月6日

Thanks Rich. Let us know if you ever need anything else.

編輯時間:2019年3月4日

Fantastic support - called me before I was even done installing and saved me some time troubleshooting a mistake! I needed to make some changes later and received the same superior level of support - they are really dedicated to making this app great!

Iron Mountain Refrigeration & Equipment, LLC.
美國
使用應用程式 接近3年
HMS Commerce 已回覆 2019年3月4日

Thanks Michelle! You're the real MVP here. Keep up the great work with your personalized customer conversations.