Callback Request , 91 reviews

Overall rating
4.5
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
Edited May 29, 2018

I installed Raven call back 2 weeks ago and my business has transformed! I sell high end items ($3000-8000) and it has helped me close over $30,000 sales in these last 2 weeks. I have an 80% close ratio with customers who request a call back. It's brilliant! Well done to the team for a simple, yet great addon to Shopify.

247golf
Australia
7 months using the app
June 12, 2018

Incredible app! I am able to reach my customers the second they want more information! I have already made a few sales and I've had the app for under a week! Go team go!

Intrigueteaches
United States
7 months using the app
May 4, 2018

I've been using Raven for a few weeks now. I sell something that's new for a lot of people and they have lots of questions about it. Raven has really helped me have more 1-on-1 conversations with those interested and many times I'm able to convince them to buy it. Even if I don't make the sale it's great to just have conversations with people and learn about their concerns/questions. I then add their questions in my FAQ

Toothtwigs
Canada
6 months using the app
September 6, 2019

We now use this app to replace our 800 number and its awesome! Ahmed the developer went out of his way to really integrate this app with our store and its already making us money! I highly recommend trying Callback Request!

iOgrapher
United States
6 months using the app
September 13, 2020

The support is extremely helpful and got a custom button on my site installed quickly. I have just installed the app, so I can't judge how well it converts for me, but I am excited to see the results.

Vape Gift
United States
6 months using the app
December 17, 2019

Easy to set up and a great way to engage with shoppers WHILE they are still on site. Load speed wasn't affected and the app is intuitive to shoppers. If your team is serious about conversion. Buy this app

Haven Mattress
Canada
6 months using the app
March 25, 2021

This app has the potential to increase my sales exponentially. Ahmad is very knowledgeable about Shopify and e-commerce for higher-priced goods, both of which I found refreshing. We worked on a zoom call, got the app set up, and he even offered to fix a few other minor template issues while he was installing the app. I couldn't be more positive about the experience.

LISA ROBIN
United States
5 months using the app
HMS Commerce replied March 25, 2021

Thanks Lisa. I really appreciate the kind words. Loved working with you and looking forward to a continued working relationship.

January 8, 2020

Very nice App that does the trick for customers who havent decided which product do choose! The Whatsapp integration is very usefull since this is relatively new as a marketing channel in europe!

The support is very friendly and helps with customization - free for teh first time!

I would recommend this to absolutely erveryone whos in search of an easy way to get in touch with customers!

Thank you guys for doing a great job and making my life easier!

that focus company
Austria
5 months using the app
May 15, 2018

Installed this a couple days ago, got a call back request today, and I converted the sale. People have questions about the products I sell, so this app is awesome. Sales calls!

Vita Supreme
United States
4 months using the app
December 30, 2019

Amazing app, very friendly to use! Customer service is very reactive, definitely a good one to use! Can't wait to receive my first requests ;)

Neatsvor France
United States
4 months using the app