Callback Request , 90 reviews

Overall rating
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 25, 2022

Great Service. Great help in Custom Positioning button. Highly recommended if you want to gain customer's trust.

Time spent using app: 8 months
July 20, 2022

I'd just want to leave feedback here saying that CallBack is a really well-made app. Must give a big thanks for the good support and help from the team.

Time spent using app: 1 day
Edited June 9, 2022

HORRIBLE COMPANY! Good luck trying to get a simple task solved. They will take forever. Specifically a whole month. Still have not got my request done. Update: Call back request reached out to me. I have to say they went above and beyond to ensure satisfaction from me. Having a call with them changed the way I perceive them. They have also sent me blog post. Would definitely ask for that because they are amazing and well worth it. In conclusion I would highly recommend them. they are amazing people to work with. Thank you guys!

Roser Flames
United States
Time spent using app: 12 months
May 18, 2021

Incredible app, it has already increased our sales visibly. Thanks for a great app and world class support.

United Kingdom
Time spent using app: 3 months
March 25, 2021

This app has the potential to increase my sales exponentially. Ahmad is very knowledgeable about Shopify and e-commerce for higher-priced goods, both of which I found refreshing. We worked on a zoom call, got the app set up, and he even offered to fix a few other minor template issues while he was installing the app. I couldn't be more positive about the experience.

United States
Time spent using app: 5 months
HMS Commerce replied March 25, 2021

Thanks Lisa. I really appreciate the kind words. Loved working with you and looking forward to a continued working relationship.

February 17, 2021

I had an one hour call with Ahmad to explore the opportunities and how to better use Call Back App and Shop Phone to increase sales and recover abandoned check out . Ahmad is a very knowledgeable and kind person, and both of his products are helping my business grow. Thanks!

Real Doll
Time spent using app: About 1 month
November 5, 2020

This app has improved our response times and customer experience. The developers service and support is fast and efficient, and nothing is too much for them to look at for you. I would definitely recommend this app as part of your customer service and support capabilities for your site.

Stock Box Online
Time spent using app: 3 months
September 18, 2020

The call back app has been made a big difference to our store and the revenue it generates. By allowing customers to choose the medium they would like to be contacted in, plus the analytics to show how many conversions come from using the app have made this one of our favourite Shopify apps. I think every store should have this app installed as the value versus cost benefit is huge! Do yourself a favour and install it today!

Lifestyle Clotheslines
Time spent using app: Over 2 years
September 13, 2020

The support is extremely helpful and got a custom button on my site installed quickly. I have just installed the app, so I can't judge how well it converts for me, but I am excited to see the results.

Vape Gift
United States
Time spent using app: 6 months
September 7, 2020

This app was just what I was looking for and works as advertised. Customer service was fast and friendly. Ahmad one of the service reps even made some very useful suggestion as far as placement of the callback widget on my site. Would recommend this app to others.

Sports Nutrition By Max Muscle
United States
Time spent using app: 2 months