Generate More Leads
Contact forms suck! Phone calls work better. Visitors are more likely to leave contact info if they know they will get faster a callback.
Unanswered questions are losing you real sales every day. The Raven Callback app converts almost buyers by connecting you via Phone or Text.
Track Phone Sales
We track conversion details from each callback request. Whether or not you make the sale, you can follow up or re-market over Phone or Text.
About Callback Request
Our results speak for themselves
Most businesses using Callback see 25% conversion on our phone or SMS conversations. Many see 50% conversion rates, and a couple of our clients are close to a perfect 100%!
The biggest problem in the rise of online shopping
The rise of online shopping has been great for small businesses attracting more customers. But it's also opened the doors to allow anyone to sell anything. This means as small business retailers we have more competition than ever before.
Luckily, as small businesses, we have BIG advantages. And the biggest one is 1-on-1 customer relationships. Imagine how much trust you would have for a business calling you back within minutes or even seconds of your request, answering your questions with a big smile, and getting to know more about your needs. Be bold, people!
Most stores treat customers like transactions, but you can treat them like valued assets. And our Callback app will create these relationship building conversations.
Callbacks will help almost any business
No matter how much information you put on your website, most visitors won't take the time to read it all. Time saving convenience is a key factor in customers making a decision. This is why it's so important to offer callback options. It's easy, and lightweight, for a customer to simply request you call them back. No waiting on hold, no waiting for a live chat agent, and best of all, no waiting for a "contact form" email reply.
Callbacks work especially well for high priced, niche, or B2B sales:
- Special clothing
- Home appliances
How it works:
A visitor comes to your site and explores, but has a question.
They see and click your callback button and enter their phone number.
Alerts you/your team to call back the customer, and tells which product they want. With one tap, our app will connect you through your visitor's preferred channel (SMS, Phone, or WhatsApp).
In addition to getting you on the phone with interested customers, your Callback app will also:
- Collect phone numbers of interested customers
- Allow customers to pick a scheduled callback time
- Track your phone conversion %
- Provide bold high converting call scripts so you can start the conversation right
- Let your customer choose between Phone, SMS, or WhatsApp replies
- Allow you to keep on top of customer questions wherever you are
- And we launch new features every 60 days
Since the beginning of time, commerce has been done 1-on-1
People traveled far to find what they needed, asked questions and then bought. The invention of the phone eliminated the need to travel but the 1-on-1 conversation stayed. Fast forward to today's online world and the 1-on-1 is still the best tool!
- Facebook Messenger,
- Text Message,
See the app in action
Explore how the app works in an example store.View example store
Free to install
Limit of 20 free leads. All plans are free if no leads collected that month
Limit of 20 free leads, then must upgrade to a paid plan
* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Most recent reviews
Incredible app, it has already increased our sales visibly. Thanks for a great app and world class support.
This app has the potential to increase my sales exponentially. Ahmad is very knowledgeable about Shopify and e-commerce for higher-priced goods, both of which I found refreshing. We worked on a zoom call, got the app set up, and he even offered to fix a few other minor template issues while he was installing the app. I couldn't be more positive about the experience.
Thanks Lisa. I really appreciate the kind words. Loved working with you and looking forward to a continued working relationship.
I had an one hour call with Ahmad to explore the opportunities and how to better use Call Back App and Shop Phone to increase sales and recover abandoned check out . Ahmad is a very knowledgeable and kind person, and both of his products are helping my business grow. Thanks!