Callback Request

We tried to contact the engineer several times because the Botton is not on the right place and we need a customization. But nobody answered. So the result is be deinstall the app and say goodby.

I installed Callback request by Raven on a whim because I thought that there needed to be a lower impact call bypass to the standard chat, or email form that didn't give that instant gratification. The products we sell require some explaining, we sell customer paper cups to the Yogurt shop market. So through that process people need to understand, how the cups are made, how to get the logo on there, what the design process is, what the minimums are. Even though you can plaster all of that on a page, our customers prefer the phone. Once we put this on, all of a sudden, 5-10-15 call back requests a day from customers that were interested to learn and listen.

This is a newer app, but I'm very glad that it exists, its simplistic and it works. If your brand new and starting out and your looking for your very first selection of apps, and you don't mind picking up the phone, in my opinion this should be one of your first 10 apps.

The team over at Raven, especially Ahmad have been VERY helpful! The app is an awesome idea and it’s going to be a great addition to the store. We just added it and are excited to see the results! Thanks guys!

This app is awesome! My customers love requesting callbacks now that they have the choice on our website. So easy to close sales over the phone! Ahmad is sooo helpful. Can't recommend this enough! Thank you guys!

Found the app very useful from a customer engagement perspective, with alerts that let you respond quickly to customers . Assistance from the support team is top notch !