Real ID ‑ ID verification

This app has been greatly beneficial to our store, saving hundreds of pounds in chargebacks and guaranteeing security with flagged orders. Highly recommended and customer service were very helpful!

It just works.
Works great.
Also... they even implemented custom feature for us within very short perion.

Probably best tech support i ever seen! Ty RealID!

We use this app to help prevent fraudulent transactions by verifying the information provided with the information the customer provides checking out. There were some issues in the beginning, but like all new apps, features were added to help fix the issues. There are some bugs, but as the app grows, it will be ironed out. The developer is very communicative and responds quickly and does everything they can to solve it. He listens to suggestions and makes them a reality. This is a must have, as the other verification apps only take E-Mail, or don't have automation available to make the process easier. This is a necessity if you need to verify customers info or help to prevent fraudulent transactions.

The app does everything it says it does and works very well. Helped reduce our fraud to zero. Dylan has been the greatest help with any questions or issues we may be having. Would highly recommend this app if you need a ID verification tool or simply to reduce fraud from different billing and ship to addresses

This app has helped us save time verifying orders and simplifying the process! We absolutely recommend this app to all stores!

Well received by our customers and easy for staff to verify if customers have completed ID check before shipping.

Their support team was very helpful in creating code to work with our varied delivery methods. The online age verification was installed quickly and customizations were completed within a day or two.

App does exactly what we need it to. Functionality is simple and integrates really easily into our existing Shopify store. Settings and options are customizable to a point where we could create the exact flow and wording we wanting for the verification flow from start to finish. Absolutely the only app I'd need for this kind of service.

On top of this, customer service is incredible. Dylan has been responsive and helpful every step of the way. I've never had this kind of experience with an application and developer in my years of being on this platform. I could not recommend this app more.

As an early adopter, this app became a vital part of our shopify store.
Unfortunately, Dylan has subsequently increased the pricing by over 100% which makes the product entirely unviable for a low margin business like ours.
If you can afford the prices (or double the current advertised price going off past behaviour) then sure, this is a great solution. Otherwise, back to search the shopify app store for an alternative.

Real ID has really streamlined our old manual process of verifying customer ID's on potential fraud alerts on orders for our Multiple Shopify E-Commerce Stores. It has greatly reduced staffing demands and handle times for our E-Commerce team and has greatly improved our customers satisfaction with the ID verification process.

The installation and integration was seamless and simple and launching was a walk in the park with the partnership and support of Dylan Pierce and the rest of the Real ID team.

I highly recommend the Real ID app and Dylan Pierce and his team of professionals.

Kevin McCollum
United RV Center
E-Commerce Manager

It does what it claims. But some of my customers suspected emails sent by the app are phishing. Please add the settings to send email from our domain by adding SPF records or allow us to integrate our own email sending solutions such as Sendgrid/Mailgun. Update 2021 Oct 5:
I am glad the dev has added the option of sending emails by shop domain. This is a clear improvement.
So I have revised the star rating to 4.
I am looking forward to more versatile pricing plans such as bulk discount when we buy more credits.