评论 (39)

整体评分
4.9
每个评分等级的数量
  • 87% 的评分是 5 星
  • 3% 的评分是 4 星
  • 3% 的评分是 3 星
  • 3% 的评分是 2 星
  • 5% 的评分是 1 星
2023年4月17日

Well received by our customers and easy for staff to verify if customers have completed ID check before shipping.

Their support team was very helpful in creating code to work with our varied delivery methods. The online age verification was installed quickly and customizations were completed within a day or two.

Thunderbird Vapes
加拿大
27天 人在使用应用
Verdict已回复 2023年4月17日

Thank you! It's my pleasure to help you.

Please don't hesitate to ask if you require any more specific order channels that need excluded from ID verification.

2023年4月11日

App is great! Does what it says and really helpful for age verification. Easy process and great customer service.
I can recommend this app.

Soostie
英国
21天 人在使用应用
2020年12月4日

Worked well for two times and then gave us errors. When working was very cool. But it's buggy needed to replace it.

Level Up Your Home
美国
1年多 人在使用应用
Verdict已回复 2020年12月4日

Hi there, I'm so sorry you experienced issues sending your third ID check. I've just sent you a few messages in the in-app chat, but I've identified the issue and you should ...

2020年11月13日

We just started using this app but so far the customer service has been great and the app works great and it has helped us offer a much better solution to our customers and help us reduce fraud. Just in time for the holidays. Highly recommend this app. It's hard to find an app that saves you money and helps you provide better customer service.

Brothers with Glass
美国
11天 人在使用应用
Verdict已回复 2020年11月13日

Thank you so much for the review. It's my pleasure to help your store reduce fraud by proving your customer's identities with biometrics.

Our goal is to increase your ...

编辑时间:2021年9月9日

As an early adopter, this app became a vital part of our shopify store.
Unfortunately, Dylan has subsequently increased the pricing by over 100% which makes the product entirely unviable for a low margin business like ours.
If you can afford the prices (or double the current advertised price going off past behaviour) then sure, this is a great solution. Otherwise, back to search the shopify app ...

HealthPharm
英国
8个月 人在使用应用
Verdict已回复 2021年3月18日

Hi Chris,

I'm sorry, but unfortunately our costs have increased and we can no longer offer you an extension on the original price.

We would love to have you as a customer and ...

编辑时间:2021年10月5日

It does what it claims. But some of my customers suspected emails sent by the app are phishing. Please add the settings to send email from our domain by adding SPF records or allow us to integrate our own email sending solutions such as Sendgrid/Mailgun. Update 2021 Oct 5:
I am glad the dev has added the option of sending emails by shop domain. This is a clear improvement.
So I have revised the ...

Suchprice® 優價網
香港特别行政区
5个月 人在使用应用
Verdict已回复 2021年7月7日

Hi,

Thank you for the feedback! We're always adding new ways to build trust between you and your customers.

Just an update, you can now use your own email address for ID ...

编辑时间:2022年1月12日

App-idea is good, and maybe very useful in US or other countries. But it does not work with german passes and also not with german driver-licences. - A better personalisation and translation for the customer frontend would be helpful, as you cannot translate the User interface into another language. People must speak english. Maybe we are coming back in future after the app is more mature.

MARBLE-MADNESS GmbH
德国
大约1个月 人在使用应用
Verdict已回复 2022年1月13日

Hi,

Thank you so much for the helpful feedback - yes multi-lingual support for Spanish, German & French is on our roadmap. We're in the middle of making big changes to the ...

2023年5月4日

I did 5 test on myself, all non working properly, then ask a customer to do 1, for my shame did not work too. Then finally work partially but not with the head turning.

They told me I would not be charged BUT got charged €15.75 + $17.08 to be charged on next month for an app that NEVER WORKED 100% and only 1 time work 90% but did not catch the face turning.

The app is not done, need a lot more ...

DaRoAn
西班牙
22天 人在使用应用
Verdict已回复 2023年5月4日

Hi,

I'm sorry you had so many issues, including with Shopify's billing system. I definitely understand the frustration when it comes to refunds, there are certain limitations ...

2021年7月8日

This app has been a life savor when it comes to having a solid and working ability to check customer IDs. Not only does the app work flawlessly, the support from the app is exceptional - nearly always available to help and the updates and custom requests are constantly fulfilled. I can't thank the team enough for this amazing app!.

Promoco DC
美国
大约5小时 人在使用应用