Real ID ‑ Verify Customer IDs
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Características
-
Se usa directamente en el panel de control de Shopify
Acerca de esta aplicación
Fecha de lanzamiento
6 de octubre de 2020
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
FraudeFunciona con
Shopify POS, Pago, BrightPearl, REST API, Webhooks, Flow, Checkout ExtensibilityVenda con confianza utilizando la verificación de identificación segura, escalable y automatizada. No se requiere código.
Con Real ID puede verificar las identidades de sus clientes antes o después del pago. Guarde los pedidos de alto riesgo marcados incorrectamente y proteja sus ingresos de los contracargos. Cumpla con la normativa para productos con restricción de edad con controles de identificación automatizados para verificar la fecha de nacimiento. Etiquetado automático de perfiles de clientes y pedidos, por lo que los clientes solo necesitan verificar una vez en la vida. Envíe controles de identificación manualmente o automáticamente según el valor del pedido, el nivel de riesgo y más.
- Pruebe las identidades reales de sus clientes utilizando una identificación con foto y biometría facial.
- Controle cuándo se requiere la verificación de identidad antes del pago o después del pago.
- Recuerde a los clientes habituales para que la verificación de identidad solo sea necesaria una vez por cliente.
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Precios
Prueba gratis de 14 díasEsencial
$99.99 al mes
$1.49 por cada control de identificación impulsado por A.I.
- Personalice la marca, el tema y el contenido del control de identificación (¡sin código!)
- Recuerde a los clientes habituales sin controles de identificación adicionales
- Verificación automática de edad
Proteger
$499.99 al mes
Comienza en $1.89 por cada control de identificación impulsado por A.I.
- Todo en Esencial
- Reconocimiento facial
- Subdominio personalizado (verify.yoursite.com)
- API y Webhooks
- Shopify Flow
- Almacenamiento a largo plazo
- Gestión de equipo
Esencial
$99.99 al mes
$1.49 por cada control de identificación impulsado por A.I.
- Personalice la marca, el tema y el contenido del control de identificación (¡sin código!)
- Recuerde a los clientes habituales sin controles de identificación adicionales
- Verificación automática de edad
Proteger
$499.99 al mes
Comienza en $1.89 por cada control de identificación impulsado por A.I.
- Todo en Esencial
- Reconocimiento facial
- Subdominio personalizado (verify.yoursite.com)
- API y Webhooks
- Shopify Flow
- Almacenamiento a largo plazo
- Gestión de equipo
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Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días.
25 reseñas
The app does exactly what it claims and our customers are able to easily verify themselves.
And there is Excellent fast and effective support
Real ID has really streamlined our old manual process of verifying customer ID's on potential fraud alerts on orders for our Multiple Shopify E-Commerce Stores. It has greatly reduced staffing demands and handle times for our E-Commerce team and has greatly improved our customers satisfaction with the ID verification process.
The installation and integration was seamless and simple and launching was a walk in the park with the partnership and support of Dylan Pierce and the rest of the Real ID team.
I highly recommend the Real ID app and Dylan Pierce and his team of professionals.
Kevin McCollum
United RV Center
E-Commerce Manager
The customer service is outstanding, and the app itself works great. Such a help for our shop which requires ID checks!!
I did 5 test on myself, all non working properly, then ask a customer to do 1, for my shame did not work too. Then finally work partially but not with the head turning.
They told me I would not be charged BUT got charged €15.75 + $17.08 to be charged on next month for an app that NEVER WORKED 100% and only 1 time work 90% but did not catch the face turning.
The app is not done, need a lot more of testing.
Hi,
I'm sorry you had so many issues, including with Shopify's billing system. I definitely understand the frustration when it comes to refunds, there are certain limitations that I cannot control either.
For context, Shopify does not allow Partners to cancel charges before they are finalized in an invoice and charged to your card.
Again, we cannot issue refunds during same time period period the charge is counted in, or even cancel the charges. I know that sounds unfair, and we agree it is, but it outside of our control.
On April 14th, you signed up for a paid plan: https://share.cleanshot.com/s4PqQfT3
Three days later on Monday April 17th we received your email that you'd like a refund for paid checks you used for testing. We cannot cancel or refund charges in the same billing period - and we issued a credit for all ID checks.
Issuing an app credit is the only option we have at this time for ID checks in the same period.
Now that the bill has been finalized (May 4th), we can offer a refund for these test checks. You should see a refund shortly. I'll follow up in a few days to make sure you have received your money. Please the the screenshot below:
https://share.cleanshot.com/Rrk9pnZv
Please note that ID verification is higher touch than other methods of verification. Some customers do have issues understanding the prompts, we aim to make this experience as seamless as possible and user friendly as possible.
This is why we offer a test mode when you first install the app, it gives you the opportunity to trial out these features before committing to a paid plan.
I needed an app to help with stopping potential fraudulent buyers. This app has helped me feel confident in some questionable customers. I took a chance early on by opting in to this brand new service. It seemed to work fine but I did run into a couple of errors early on. Fortunately the creator reached out immediately after I had emailed asking for assistance and fixed the problem. Dylan has been great to work with, always responding within a reasonable time frame if not immediately and also has customized the app to better help with my business needs. Highly recommend not only the app, but in Dylan aswell.
Acerca de esta aplicación
Fecha de lanzamiento
6 de octubre de 2020
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
FraudeFunciona con
Shopify POS, Pago, BrightPearl, REST API, Webhooks, Flow, Checkout ExtensibilityCreada por Verdict
Acerca de Verdict
Calificación promedio: 4,6
4 años de experiencia en la creación de apps para la tienda de aplicaciones de Shopify
Cleveland, OH, US