Real ID ‑ Verify Customer IDs

Unlock more revenue with ID verification

Real ID digitally proves your customer’s real identities using a photo ID and facial biometrics. Now you can fulfill any order with confidence. It's a perfect use case for:

• Completing orders with age restrictions
• Selling high cost goods
• Validating customers in high risk markets like alcohol, cannabis, vaping and smoking accessories
• Verifying flagged fraud orders by Shopify

Real ID's document verification helps remove friction during fulfillment quickly and easily detecting whether a government-issued ID is genuine or fraudulent. All the user needs to do is take a photo of their ID and a selfie on their mobile device.

Fraud Detection apps rely on incomplete information

Existing anti-fraud tools rely on small pieces of a customer's identity like email, IP address, and billing information. This doesn't give a perfect picture of your customer, and leads to false flags of paying customers. In blocking potentially fraudulent purchases, you also stop some legitimate ones.

Real ID's identity verification solution lets you verify legitimate users caught in the crossfire, and unlock more revenue.

How does it work?

Real ID uses cutting edge A.I. to verify the authenticity of the ID and instantly match the face on the ID to the submitted selfie by the customer.

That way, even if a fraudster had access to a stolen physical ID, they can't beat an ID check.

How does ID verification help your business?

With your customers' verified ID & selfie photos, you're able to prove their shipping address. This gives you far more weight on your side of the court during chargeback disputes. Even further, this practice totally eliminates "friendly fraud" losses.

And if you need to do age verification checks for purchases of restricted goods - Real ID's document verification takes care of that too. We’ll confirm a user’s date of birth by verifying their ID to help you manage and reduce risks at checkout.

We handle the GDPR compliance

You won't have to worry about GDPR compliance either, no data is stored on your end. We securely store all IDs and respect all data deletion requests.

We cover hundreds of countries around the world

Expand your market with confidence knowing that Real ID can verify hundreds of countries ID's including:

• United States
• Canada
• Great Britain
• Mexico
• China
• Australia
• Japan
• Germany
• Russia
• And much more

Real ID can verify documents such as:

• Passports
• Drivers Licenses
• National IDs
• Visas
• And much more

Setting up document or biometric verification on your platform will help you make sure the user trying to make a purchase is legitimate—and not a fraudster.

Risk-free trial included

Try out Real ID before going live by using our included test mode.