Real ID ‑ Verify Customer IDs
Galerij met uitgelichte afbeeldingen
Hoogtepunten
-
Rechtstreeks te gebruiken in het Shopify-beheercentrum
Over deze app
Geïntroduceerd
6 oktober 2020
Talen
Engels
Deze app is niet vertaald in het Nederlands
Categorieën
FraudeWerkt met
Shopify POS, Checkout, BrightPearl, REST API, Webhooks, Flow, Checkout ExtensibilityVerkoop met vertrouwen met behulp van veilige, schaalbare en geautomatiseerde ID-verificatie. Geen code vereist.
Met Real ID kunt u de identiteiten van uw klanten verifiëren voor of na het afrekenen. Bespaar onjuist gemarkeerde bestellingen met een hoog risico en bescherm uw omzet tegen terugvorderingen. Voldoe aan de naleving voor leeftijdsgebonden goederen met geautomatiseerde ID-controles om de geboortedatum te controleren. Automatische tagging van klantprofielen en bestellingen, zodat klanten slechts één keer per levensduur hoeven te verifiëren. Stuur handmatig of automatisch ID-controles op basis van bestelwaarde, risiconiveau en meer.
- Bewijs de echte identiteiten van uw klanten met behulp van een foto-ID en gezichtsbiometrie.
- Bepaal wanneer ID-verificatie vereist is voor of na het afrekenen.
- Onthoud terugkerende klanten zodat ID-verificatie slechts één keer per klant vereist is.
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Prijs
Gratis proefperiode van 14 dagenEssentieel
$99.99/maand
$1,49 per door A.I. aangedreven ID-controle
- Pas de branding, het thema & de inhoud van de ID-controle aan (geen code!)
- Onthoud terugkerende klanten zonder extra ID-controles
- Automatische leeftijdsverificatie
Bescherm
$499.99/maand
Begint bij $1,89 per door A.I. aangedreven ID-controle
- Alles in Essentieel
- Gezichtsherkenning
- Aangepaste subdomein (verify.yoursite.com)
- API & Webhooks
- Shopify Flow
- Lange termijn opslag
- Teambeheer
Essentieel
$99.99/maand
$1,49 per door A.I. aangedreven ID-controle
- Pas de branding, het thema & de inhoud van de ID-controle aan (geen code!)
- Onthoud terugkerende klanten zonder extra ID-controles
- Automatische leeftijdsverificatie
Bescherm
$499.99/maand
Begint bij $1,89 per door A.I. aangedreven ID-controle
- Alles in Essentieel
- Gezichtsherkenning
- Aangepaste subdomein (verify.yoursite.com)
- API & Webhooks
- Shopify Flow
- Lange termijn opslag
- Teambeheer
Bevat automatisch vertaalde tekst
Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd.
25 recensies
The app does exactly what it claims and our customers are able to easily verify themselves.
And there is Excellent fast and effective support
Real ID has really streamlined our old manual process of verifying customer ID's on potential fraud alerts on orders for our Multiple Shopify E-Commerce Stores. It has greatly reduced staffing demands and handle times for our E-Commerce team and has greatly improved our customers satisfaction with the ID verification process.
The installation and integration was seamless and simple and launching was a walk in the park with the partnership and support of Dylan Pierce and the rest of the Real ID team.
I highly recommend the Real ID app and Dylan Pierce and his team of professionals.
Kevin McCollum
United RV Center
E-Commerce Manager
The customer service is outstanding, and the app itself works great. Such a help for our shop which requires ID checks!!
I did 5 test on myself, all non working properly, then ask a customer to do 1, for my shame did not work too. Then finally work partially but not with the head turning.
They told me I would not be charged BUT got charged €15.75 + $17.08 to be charged on next month for an app that NEVER WORKED 100% and only 1 time work 90% but did not catch the face turning.
The app is not done, need a lot more of testing.
Hi,
I'm sorry you had so many issues, including with Shopify's billing system. I definitely understand the frustration when it comes to refunds, there are certain limitations that I cannot control either.
For context, Shopify does not allow Partners to cancel charges before they are finalized in an invoice and charged to your card.
Again, we cannot issue refunds during same time period period the charge is counted in, or even cancel the charges. I know that sounds unfair, and we agree it is, but it outside of our control.
On April 14th, you signed up for a paid plan: https://share.cleanshot.com/s4PqQfT3
Three days later on Monday April 17th we received your email that you'd like a refund for paid checks you used for testing. We cannot cancel or refund charges in the same billing period - and we issued a credit for all ID checks.
Issuing an app credit is the only option we have at this time for ID checks in the same period.
Now that the bill has been finalized (May 4th), we can offer a refund for these test checks. You should see a refund shortly. I'll follow up in a few days to make sure you have received your money. Please the the screenshot below:
https://share.cleanshot.com/Rrk9pnZv
Please note that ID verification is higher touch than other methods of verification. Some customers do have issues understanding the prompts, we aim to make this experience as seamless as possible and user friendly as possible.
This is why we offer a test mode when you first install the app, it gives you the opportunity to trial out these features before committing to a paid plan.
I needed an app to help with stopping potential fraudulent buyers. This app has helped me feel confident in some questionable customers. I took a chance early on by opting in to this brand new service. It seemed to work fine but I did run into a couple of errors early on. Fortunately the creator reached out immediately after I had emailed asking for assistance and fixed the problem. Dylan has been great to work with, always responding within a reasonable time frame if not immediately and also has customized the app to better help with my business needs. Highly recommend not only the app, but in Dylan aswell.
Over deze app
Geïntroduceerd
6 oktober 2020
Talen
Engels
Deze app is niet vertaald in het Nederlands
Categorieën
FraudeWerkt met
Shopify POS, Checkout, BrightPearl, REST API, Webhooks, Flow, Checkout ExtensibilityGemaakt door Verdict
Over Verdict
Gemiddelde score: 4,6
4 jaar ervaring bij het maken van apps voor de Shopify App Store
Cleveland, OH, US