
Real ID ‑ ID verification
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Sell with confidence using secure, scalable, and automated ID verification. No code required.
With Real ID, you can verify your customers identities before or after checkout. Save incorrectly flagged high risk orders, and protect your revenue from chargebacks. Meet compliance for age restricted goods with automated ID checks to check date of birth. Automatic tagging of customer profiles and orders, so customers only need to verify once per lifetime. Manually or automatically send ID checks based on order value, risk level and more.
- Modern A.I. powered ID verification to prevent chargeback fraud and verify age.
- Control when ID verification is required before checkout or after checkout.
- Remember repeat customers so ID verification is only required once per customer.
- Trigger ID verification automatically on certain products or high risk orders.
- Securely review ID check photos & results directly from your Shopify dashboard
- Highlights
- Use directly in Shopify admin
Languages
English
Works with
- Shopify POS
- Checkout
- Customer accounts
- Shopify Flow
- REST API
- Webhooks
- Flow
- Checkout Extensibility
- POS
- Customer Accounts
Categories
Fraud types
Prevention tools
Alerts and analytics
Pricing
Essential
$99.99 / month
+ $1.49 per A.I. powered ID check
- Customize branding, content and theme
- Remember repeat verified customers
- Automatic age verification
- Verify before, during or after checkout
- Limit verification based on collections
- Override A.I. decisions
- View IDs directly in your Shopify orders
14-day free trial
Protect
$499.99 / month
+ $1.89 per A.I. powered ID check
- Everything in Essential
- Advanced triggers
- Selfie capture & biometric verification
- Staff permissions
- Shopify Flow triggers & actions
- Custom subdomain (verify.yoursite.com)
- Automate with API and Webhooks
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (39)
Fantastic app! Does exactly what it says and is very easy to use. Support team is very helpful too!
Great service, dylan were available almost around the hour to solve all our issues.
We use REAL ID for 3 of our website properties. For two sites, we use the App to control the sale of regulated goods. For the third, we use it to reduce credit card fraud (e.g. for first-time customers whose billing & shipping does not match). For the regulated goods, the app is incredibly effective and has saved us a tremendous amount of time in employee-customer communication, record storage and so on. It has also eliminated a lot pushback from customers! We used to have trouble asking for ID's by email, but now we rarely if ever have customers question the legitimacy of the process. The App has lots of options and Support or Developer feedback is always fast and helpful. In short, I definitely recommend REAL ID to cut time and costs by dramatically reducing credit card fraud or to easily perform legal requirements having to do with regulated goods. As I say, we are now 3 websites strong with it. Thanks REAL ID team!
We have tried several apps for verifying users in our store and we are confident we chose the right one when going for Real ID. The verification process is really smooth for the users and integrates perfectly with Shopify.
More importantly, the Customer Service team is fast and effective in clearing out any doubt we have had and helping us with the set up.
I would recommend it 100%
Such an amazing app to help with Fraud. I use this when I have a High/Medium Risk of fraud to verify my customers. I 100% recommend it, and the customer service from Dylan has been so great from the start.
I wish there was a better option for smaller businesses like mine, like a pay as you go option per check or something similar. Maybe in the future! :)
Support
App support provided by Verdict.
Or visit their support portalResources
Launched
October 6, 2020
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, Online Store
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Edit customers
Customer data
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View products
Products or collections
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Edit orders
All order details for the last 60 days
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View and Sync Discounts
Discount codes and promotions
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Edit your Online Store
Script tags in your Online Store
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View other data
Locales
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