Valutazione complessiva
Numero di recensioni per livello
  • Il 94% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
11 maggio 2023

Reamaze exceeded all my expectations, making it the best customer support experience I've had so far (came from help scout). The support team was not only friendly but also incredibly knowledgeable and responsive. They swiftly resolved my issues and provided valuable guidance. The AI technology integrated into the help desk was a game-changer, revolutionizing the way I do business. Its ability to anticipate problems and provide real-time responses has significantly improved my efficiency making it an invaluable tool for any Shopify merchant.

Happy Covers
Stati Uniti
Tempo di utilizzo dell’app: Oltre 2 anni
8 maggio 2023

Overzichtelijk, makkelijk en goede support! Alles is snel en eenvoudig vanuit 1 app af te handelen.

Paesi Bassi
Tempo di utilizzo dell’app: Circa 2 anni
3 maggio 2023

Very good, feature-rich, good level of integration and has plenty of automation. Support is top-notch.

Star Labs®
Regno Unito
Tempo di utilizzo dell’app: Quasi 3 anni
20 aprile 2023

The re:amaze Helpdesk always supports with a helpful solution and the response time is really good. We are using the tool for three years now and are happy how its simplicity and its support team are beneficial to our daily work.

Pädiko Akademie
Tempo di utilizzo dell’app: Quasi 3 anni
13 aprile 2023

Durch das Reamaze Live Chat Helpdesk CRM erhält man eine sehr schnelle Antwort und Lösung. Sehr nettes Team :)

Tempo di utilizzo dell’app: 16 giorni
3 marzo 2023

5 stars all over, very intuitive, innovative, and good support!
It Integrates very well with pretty much everything we needed.

Catalyst Movies
Stati Uniti
Tempo di utilizzo dell’app: Circa un mese
2 gennaio 2023

Such a great app, brings all of customer service into one spot. Use it with RingCentral and makes phone calls easy to handle and record, seeing all the customers details in one spot. Very happy
Tempo di utilizzo dell’app: Oltre 2 anni
23 dicembre 2022

We are fairly new to reamaze (using it now for a little over a month) but fell completely in love. We have been using a different CRM app but their recent pricing changes and lack of attention to small business needs (I understand large companies are valuable customers but you should not abandon your first backers) made us look for an alternative. And are wee happy to have found reamaze.
It was super easy to install and get configured to our branding and needs and we have so far seen great feedback from customers on our support and for the ease of use the chat and helpdesk.
We are so happy we found reamaze and made the switch.

Tico Coffee Roasters
Stati Uniti
Tempo di utilizzo dell’app: 22 giorni
11 novembre 2022

We love Re:Amaze! We've been on the platform for about 2 years and our customer service has never been better! We can see every message a customer has ever sent and every order they've ever placed all from within the conversation we're having with them. We can also set-up accounts, create orders, cancel items, issue refunds and check tracking information all without leaving the conversation! The platform is incredibly intuitive and easy to use - we've added all of our teams from around the world and transformed how we engage with customers in every region. Whether it's creating a chatbot that speaks Japanese, training the AI to recognise "Where's my order" in Dutch or offering FAQ's in German, thanks to Re:Amaze we can do it all! Like all systems, Re:Amaze has its moments, but their support team is actually pretty good. They're quick to respond to and resolve issues and they have always been very open to our ideas and development requests!

Denman UK
Regno Unito
Tempo di utilizzo dell’app: Quasi 2 anni
29 luglio 2022

This app is very helpful. We can manage messages from almost all channels (*Pinterest and Youtube are not supported yet) on 1 platform and see the data. And the support is great!

Ling's Moment
RAS di Hong Kong
Tempo di utilizzo dell’app: Oltre un anno