Omtaler (262)

Samlet vurdering
4,5
Antall per vurderingsnivå
  • 90 % av vurderingene er 5 stjerner
  • 3 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 5 % av vurderingene er 1 stjerner
26. mai 2021

We're using Re:Amaze for a while. Switched to Re:Amaze from Gorgias. The pricing is much more flexible in comparison to Gorgias. Also, the Support Team is much more responsive and helpful. The Onboarding and whole migration were not that easy, but this is just because I've never done this before and never used Re:Amaze. Having Support Team assistance during our transition period is great because it makes this process much easier. I like Re:Amaze, because it fulfills all our needs at this moment.

MARIEMUR
USA
Over 3 år bruker appen
13. august 2020

We have been with Re:amaze for a while now and are really happy with the usability and the interface. Now just waiting for Instagram DM integration but we know that is in the hands of the IG gods. keep up the good work!

ROOKIE
Tyskland
Over 3 år bruker appen
25. juli 2022

We have been a user of Re:amaze for almost 3 years. It continues to WOW us as a simple yet robust customer communications platform. It is affordable, simple to set up and if you run into issues, their customer support team is very helpful. We have multiple brands with different email addresses, integrations, like Shopify, to manage orders and more. We take advantage of the built in CSAT tool as well as the reporting options. It's a great platform!

FruitStand.com
USA
Over 3 år bruker appen
1. desember 2020

I highly recommend Reamaze. The feature set are great and it has outstanding customer support. Staff is amazing.

STIRPARO Lingerie Stylists
Italia
Over 3 år bruker appen
Redigert 29. august 2024

Dakota is great! I love Reamaze and have never had any issues with it.

Real Mushrooms
Canada
Over 3 år bruker appen
20. juni 2018

***** Beyond and above *****

Probably the best app for customer engangement and customer service when you are on Shopify.

Self service with FAQ, multi channel options such as contact forms, direct emails, live chat, messaging and sociale media monitoring. What's not to like?

Besides the fact that Reamaze is a powerfull app then their customer service / onboarding is excellent. Super responsive and extremely friendly.

Our team loves all the features of Reamaze and yet it is super simple to use.

This is a highly recommended app - no doubt.

Regards
Mikael
ridersdeluxe.dk

Ridersdeluxe
Danmark
Over 3 år bruker appen
10. oktober 2017

The app is great! Lots of features and the support team is super helpful!

Hybridracing
USA
Rundt 3 år bruker appen
24. november 2021

Kathy is VERY friendly and very proactive in resolving our concerns. :)
She is always making sure that all issues are addressed.

Beloved Shirts
USA
Rundt 3 år bruker appen
29. september 2020

We've been using ReAmaze for quite some time now. Whenever we've had any problems, the team was right there with a quick solution, even implementing suggestions made along the way. Their customer service is superb, and the app is intuitive and user-friendly. Definitely recommended for your business needs.

Gritty Soul
USA
Rundt 3 år bruker appen
1. november 2019

Excellent all round. The support as well is phenomenal, answering every question in detail and showing so much interest and care. Would recommend this CS platform to everyone!

Caraway
USA
Rundt 3 år bruker appen