Omtaler (259)

Samlet vurdering
4,4
Antall per vurderingsnivå
  • 90 % av vurderingene er 5 stjerner
  • 3 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 5 % av vurderingene er 1 stjerner
Redigert 29. august 2024

Dakota is great! I love Reamaze and have never had any issues with it.

Real Mushrooms
Canada
Over 3 år bruker appen
20. juni 2018

***** Beyond and above *****

Probably the best app for customer engangement and customer service when you are on Shopify.

Self service with FAQ, multi channel options such as contact forms, direct emails, live chat, messaging and sociale media monitoring. What's not to like?

Besides the fact that Reamaze is a powerfull app then their customer service / onboarding is excellent. Super responsive and extremely friendly.

Our team loves all the features of Reamaze and yet it is super simple to use.

This is a highly recommended app - no doubt.

Regards
Mikael
ridersdeluxe.dk

Ridersdeluxe
Danmark
Over 3 år bruker appen
10. oktober 2017

The app is great! Lots of features and the support team is super helpful!

Hybridracing
USA
Rundt 3 år bruker appen
29. september 2020

We've been using ReAmaze for quite some time now. Whenever we've had any problems, the team was right there with a quick solution, even implementing suggestions made along the way. Their customer service is superb, and the app is intuitive and user-friendly. Definitely recommended for your business needs.

Gritty Soul
USA
Rundt 3 år bruker appen
1. november 2019

Excellent all round. The support as well is phenomenal, answering every question in detail and showing so much interest and care. Would recommend this CS platform to everyone!

Caraway
USA
Rundt 3 år bruker appen
28. april 2020

Reamaze is amazing! There support is great and they are constantly improving the platform. We would highly recommend over other website chat and helpdesk solutions.

MFI Medical
USA
Rundt 3 år bruker appen
18. november 2020

Impressive!
Still on the trial but so far it has been a joy to use.
I have yet to go through all the features but it has far more than Combidesk/Zendesk.
Extremely satisfied!

Anita Grant
Storbritannia
Rundt 3 år bruker appen
14. april 2022

I've been using Reamaze for over 2 years. We got 1800 emails behind and we couldn't keep up, the automation and the workflows options that you can implement are a godsend. I just had my second Support call with Dakota. They offer one on one support when you are trying it to a Reamaze to a new level. This time I learnt how to use "Intents" this will save even more time, when dealing with customer inquiries via chat and email. Don't know where we would be without Reamaze. Thank you so much!

TV REMOTES
New Zealand
Rundt 3 år bruker appen
Redigert 1. mai 2015

One of the best customer support apps on the market (and we've tried them all). The support is top notch too. I'm hoping they launch an iOS app so we could easily handle support on our mobile devices.

GroomStand
USA
Nesten 3 år bruker appen
5. september 2023

This program is really easy to use and integrates well with Shopify. Re:Amaze is a favorite tool among several team members. I even contacted them to ask about the platform, and they were so kind as to arrange a call. Dakota went over a lot of the new features and products they have that can be beneficial for our business with me. I appreciate you being attentive a lot!

Smarty Had A Party!
USA
Nesten 3 år bruker appen