Algemene beoordeling
4,3
Cijfers per recensieniveau
  • 91% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
11 oktober 2023

This CRM has helped us having a nice and close relationship with our customers. It has a lot of capabilities and the support team is super nice, they answer really fast and care about everything you need.

DEV San Saru
Spanje
7 maanden gebruiken de app
1 juni 2023

Awesome helpdesk with the right amount of automations and a DEEP integration into shopify. They've been critical in helping us automate and scale while still serving our customers well! New features rolled out continuously which is always great to see.

Poppy Scrubs
Verenigde Staten
Meer dan een jaar gebruiken de app
11 mei 2023

Reamaze exceeded all my expectations, making it the best customer support experience I've had so far (came from help scout). The support team was not only friendly but also incredibly knowledgeable and responsive. They swiftly resolved my issues and provided valuable guidance. The AI technology integrated into the help desk was a game-changer, revolutionizing the way I do business. Its ability to anticipate problems and provide real-time responses has significantly improved my efficiency making it an invaluable tool for any Shopify merchant.

Happy Covers
Verenigde Staten
Meer dan 2 jaar gebruiken de app
7 september 2023

Dakota is great, we enjoy using Reamaze and find their platform to be very helpful with our customer's needs.

Real Mushrooms
Canada
Meer dan 2 jaar gebruiken de app
7 september 2023

I had the pleasure of working with Ryann from Re-amaze today, and I couldn't be more impressed with the level of service and support I received. In a tense moment where I needed quick and resourceful assistance, he truly went above and beyond to take care of me. Thank you, Ryann!

Dalstrong
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
25 augustus 2023

Great software! We have been using it for a while now and have have virtually no issues. We sell on multiple platforms and this works great in managing customer service messages coming from the various platforms. Support is always on the ball and very responsive.

Pet Wish
Verenigde Staten
Meer dan een jaar gebruiken de app
8 juni 2023

Amazingly helpful! Lots of automations, this software is central to the wellbeing of our business! It's a one-stop shop for talking to our customers

NeuEve
Verenigde Staten
Meer dan een jaar gebruiken de app
11 juli 2023

It's been amazing using re: amaze have connected 7 channels so far and by far this has been the main important channel for us to use for customer service, by far amazing we have been using this every day all the staff love it, it a very good competitor to other sales channels like Gorgias and zendesk, and the price point is just excellent.

Babies Mart Australia
Australië
3 maanden gebruiken de app
3 mei 2023

Very good, feature-rich, good level of integration and has plenty of automation. Support is top-notch.

Star Labs®
Verenigd Koninkrijk
Meer dan 3 jaar gebruiken de app
18 augustus 2023

My special thanks to Kathy, Reamaze Customer Care Team Lead. She helped me tackle a situation where I thought no solution could even be possible until Re: Amaze does a direct Integration with Shopify Workflows. She helped me find a way to make it work until the Shopify integration comes to life.

Thank you for such awesome support!

Cheers!

Fresh Lens | CanadianContactLenses.com
Verenigde Staten
10 dagen gebruiken de app