评论 (262)

整体评分
4.5
每个评分等级的数量
  • 90% 的评分是 5 星
  • 3% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 5% 的评分是 1 星
2020年9月29日

We've been using ReAmaze for quite some time now. Whenever we've had any problems, the team was right there with a quick solution, even implementing suggestions made along the way. Their customer service is superb, and the app is intuitive and user-friendly. Definitely recommended for your business needs.

Gritty Soul
美国
大约3年 人在使用应用
2024年1月22日

We've been using Re:Amaze for over 2 years now and our experience with them have been a blast! Their support is top-notched. They fix every bug we submit within minutes. Very easy to use and the best feature is it lets us manage all 7 pages through 1 single platform.

Puppy Mothers
英国
大约3年 人在使用应用
2019年11月1日

Excellent all round. The support as well is phenomenal, answering every question in detail and showing so much interest and care. Would recommend this CS platform to everyone!

Caraway
美国
大约3年 人在使用应用
2020年4月28日

Reamaze is amazing! There support is great and they are constantly improving the platform. We would highly recommend over other website chat and helpdesk solutions.

MFI Medical
美国
大约3年 人在使用应用
2020年8月4日

We are in the early stages of using ReAmaze, but so far we are very impressed. The additional functionality, automation, team management, and multi-brand serviceability far exceed our previous solution (Gmail in G-Suite).

ReAmaze customer service has also been nothing short of exceptional. We are looking forward to utilizing more features, and giving our customers a better experience utilizing ReAmaze.

Skull Shaver
美国
大约3年 人在使用应用
2020年11月18日

Impressive!
Still on the trial but so far it has been a joy to use.
I have yet to go through all the features but it has far more than Combidesk/Zendesk.
Extremely satisfied!

Anita Grant
英国
大约3年 人在使用应用
2021年6月8日

Reamaze is our third attempt at a customer friendly and user friendly Chat app. While every experience with Chat has had its challenges, Reamze has a solid onboarding process. You have to commit to reading, listening and viewing the tutorials like everything, although every question I have is in the documentation. I have had around 10 interactions with their support team and that pushed me from a 4 Stars to a 5 Stars. If you can't find or understand the need, chat their team and they are great. We started with one employee three years ago and now have 10 and continue to grow. Two words of advice, be patient - be open to new ways of doing something. OK. 10 words of advice. In getting deeper in to the documentation, I can see how this App can help our business grow from a simple chat response in to a full automated service tool.

IVF Store
美国
大约3年 人在使用应用
2022年4月14日

I've been using Reamaze for over 2 years. We got 1800 emails behind and we couldn't keep up, the automation and the workflows options that you can implement are a godsend. I just had my second Support call with Dakota. They offer one on one support when you are trying it to a Reamaze to a new level. This time I learnt how to use "Intents" this will save even more time, when dealing with customer inquiries via chat and email. Don't know where we would be without Reamaze. Thank you so much!

TV REMOTES
新西兰
大约3年 人在使用应用
编辑时间:2015年5月1日

One of the best customer support apps on the market (and we've tried them all). The support is top notch too. I'm hoping they launch an iOS app so we could easily handle support on our mobile devices.

GroomStand
美国
接近3年 人在使用应用
2023年9月5日

This program is really easy to use and integrates well with Shopify. Re:Amaze is a favorite tool among several team members. I even contacted them to ask about the platform, and they were so kind as to arrange a call. Dakota went over a lot of the new features and products they have that can be beneficial for our business with me. I appreciate you being attentive a lot!

Smarty Had A Party!
美国
接近3年 人在使用应用