評論 (262)

整體評分
4.5
各級評分數量
  • 90% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
編輯時間:2015年5月1日

One of the best customer support apps on the market (and we've tried them all). The support is top notch too. I'm hoping they launch an iOS app so we could easily handle support on our mobile devices.

GroomStand
美國
使用應用程式 接近3年
2023年9月5日

This program is really easy to use and integrates well with Shopify. Re:Amaze is a favorite tool among several team members. I even contacted them to ask about the platform, and they were so kind as to arrange a call. Dakota went over a lot of the new features and products they have that can be beneficial for our business with me. I appreciate you being attentive a lot!

Smarty Had A Party!
美國
使用應用程式 接近3年
2023年4月20日

The re:amaze Helpdesk always supports with a helpful solution and the response time is really good. We are using the tool for three years now and are happy how its simplicity and its support team are beneficial to our daily work.

Pädiko Akademie
德國
使用應用程式 接近3年
2020年4月21日

This is the best CRM we have ever used and we tried many. From Gorgias to Zendesk and others. It saves us a huge amount of time every day with their workflows, intents and easily customizable response templates. The number of merged data tags that can be pulled from Shopify and the degree of customization is insane! Their support is incredibly helpful too. We will stay loyal forever!

Jarwest.com
瑞士
使用應用程式 接近3年
編輯時間:2018年1月18日

I've been with Reamaze for a long time, basically since their inception. The software does its job perfectly without fluff and tools nobody uses.
The integration with Shopify is great. When I get emails from customers, I can see at a glance if, what and when they ordered something.
The integrated chat is a bonus. It could use a little polishing, but the staff promised me they're working on that.

...
Funky Moose Records
加拿大
使用應用程式 接近3年
2021年3月26日

I was looking for a help desk system so that I could optimize customer support. I was not so much interested in chat as in a centralized view of customers (IG, FB, Mail, Shopify, Chat) and their problems. This is the only way I can best help. Now I'm excited about chat, FAQ, shopify integration, workflows, intents etc. There is still a lot I want to discover and use, but there is still time ...

www.holz-modell.de
德國
使用應用程式 接近3年
Reamaze 已回覆 2021年3月26日

Hello! Thank you for the candid review :) Please message us through your account and we'd be more than happy to discuss our volume based pricing with you or perhaps work with ...

2020年3月24日

Amazing App, Amazing Staff, some app developers are just there for the money and Some will go out of their way just to make their customers feel their best. And this is what Reamaze is about.
I can't talk enough about how amazing this app is, the best chat app I have ever used and I have tried a lot. The support team is amazingly friendly and helpful. Marvin You Rock, Thank you for everything, I ...

Neat®
英國
使用應用程式 2年多
2020年7月30日

Definitely a great app that helps us manage our multiple stores.
they deserve to have my 5 stars reviews!

Thank you for creating this and making it so affordable for us as a small business owner.

Dreamyandco
美國
使用應用程式 2年多
2021年11月10日

This app works well and is easy to install. This app does what its claims do and is easy to manage. Customer service is friendly and ready to help. I recommend this app to all. https://www.kinkytoy.store
https://www.kinkytoy.shop

Kinky Toy Store
加拿大
使用應用程式 2年多
2023年5月11日

Reamaze exceeded all my expectations, making it the best customer support experience I've had so far (came from help scout). The support team was not only friendly but also incredibly knowledgeable and responsive. They swiftly resolved my issues and provided valuable guidance. The AI technology integrated into the help desk was a game-changer, revolutionizing the way I do business. Its ability to ...

Happy Covers
美國
使用應用程式 2年多