Reamaze Live Chat Helpdesk CRM , 250 則評價

Awesome helpdesk with the right amount of automations and a DEEP integration into shopify. They've been critical in helping us automate and scale while still serving our customers well! New features rolled out continuously which is always great to see.

Reamaze exceeded all my expectations, making it the best customer support experience I've had so far (came from help scout). The support team was not only friendly but also incredibly knowledgeable and responsive. They swiftly resolved my issues and provided valuable guidance. The AI technology integrated into the help desk was a game-changer, revolutionizing the way I do business. Its ability to anticipate problems and provide real-time responses has significantly improved my efficiency making it an invaluable tool for any Shopify merchant.

This CRM has helped us having a nice and close relationship with our customers. It has a lot of capabilities and the support team is super nice, they answer really fast and care about everything you need.

Dakota is great, we enjoy using Reamaze and find their platform to be very helpful with our customer's needs.

I had the pleasure of working with Ryann from Re-amaze today, and I couldn't be more impressed with the level of service and support I received. In a tense moment where I needed quick and resourceful assistance, he truly went above and beyond to take care of me. Thank you, Ryann!

Great software! We have been using it for a while now and have have virtually no issues. We sell on multiple platforms and this works great in managing customer service messages coming from the various platforms. Support is always on the ball and very responsive.

Amazingly helpful! Lots of automations, this software is central to the wellbeing of our business! It's a one-stop shop for talking to our customers

It's been amazing using re: amaze have connected 7 channels so far and by far this has been the main important channel for us to use for customer service, by far amazing we have been using this every day all the staff love it, it a very good competitor to other sales channels like Gorgias and zendesk, and the price point is just excellent.

My special thanks to Kathy, Reamaze Customer Care Team Lead. She helped me tackle a situation where I thought no solution could even be possible until Re: Amaze does a direct Integration with Shopify Workflows. She helped me find a way to make it work until the Shopify integration comes to life.

Thank you for such awesome support!

Cheers!

Reamaze has it all>>>>>
Gorgias sitting in the corner smoking nervously.