Sports Watch Shop
I cannot say enough not only for the Reamaze service, but their customer service. They always help me until I get everything resolved.
Do not hesitate to use Reamaze....seriously!
If I could give this app 100 stars I wouldn't hesitate.
From features to their support this app has been the most amazing app experience I have ever used in my store and I have used a lot of apps in my days.
Wow! Seriously words can't explain how happy and easy this app has made our life in the company. Combining all CS in one place and being able to manage it all, support right there to help you straight away with no delays, taking on board suggestions and implementing it LESS THEN A WEEK!
Thank you so much to all the team at Remaze for such an awesome app! Keep up the good work and looking forward to seeing this app climb to the number 1 spot in Shopify app store no doubt!
The best support app we have used. Very easy to setup and packed with features. Highly recommended.
Awesome app and very easy to use.
Prompt response and speedy solutions! Thank you so much for assisting us to our small problem. Kudos to your team!
Nobody enjoys customer service. When I want to bang out CS in the morning I just want to see a list of messages and easy workflow to watch them disappear. This does it perfectly. Especially if you have multiple shopify stores, sell on other ecom channels, or CS coming in from multiple sources, this is the CRM for you. And development is all over it, squashing bugs like housewife holding two cans of RAID. Get it now before they start pricing for value.
The Christmas Light Emporium
We are huge fans of Reamaze. The functionality, implementation and extremely knowledgeable, helpful and fast support team are absolutely an amazing combination. Reamaze is by far the most valuable tool we use on a daily basis.
Awesome tool for customer service; let's you create templated responses you can click on for frequently asked questions or problems and has a workflow for when things get busy. Well worth it!
Was a good app but i decided to go with something else.
Love using the App so far -- have received feedback from customers who really like the look and having our Customer Rep photos appearing at the top of the conversation. The support is really responsive and have addressed all of my questions/concerns.
The best part for us by far (which no other help desk was able to offer) was the ability to have 4 different Shopify stores support consolidated to one Reamaze account. All Facebook, Twitter, and Support messages for each 4 domains come into one place. It's awesome.