Overall rating
4.3
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this CRM solution for its seamless integration with Shopify and other platforms. They appreciate its ability to manage multiple communication channels, including Whatsapp, Instagram, Facebook Messenger, and email. The app's AI technology is praised for proactive problem-solving, and its customer service is described as excellent. Merchants also value the live view of visitors, their location, and purchase history. They find the app cost-effective and beneficial for their businesses.

May 3, 2023

Very good, feature-rich, good level of integration and has plenty of automation. Support is top-notch.

Star Labs®
United Kingdom
Almost 3 years using the app
October 4, 2023

Reamaze has it all>>>>>
Gorgias sitting in the corner smoking nervously.

Gripzilla - The Best Grip and Forearm Strength Exercises, Arm Wrestling Tools, Hand Grippers to Improve Grip Strength
United States
6 months using the app
May 8, 2023

Overzichtelijk, makkelijk en goede support! Alles is snel en eenvoudig vanuit 1 app af te handelen.

Shakeplus
Netherlands
About 2 years using the app
October 6, 2017

great app! we use their knowledgebase feature as well. great support as well. no brainer!

Diamond Pride
Germany
Over 6 years using the app
April 6, 2017

We are huge fans of Reamaze. The functionality, implementation and extremely knowledgeable, helpful and fast support team are absolutely an amazing combination. Reamaze is by far the most valuable tool we use on a daily basis.

The Christmas Light Emporium
United States
Over 6 years using the app
April 29, 2020

Fantastic product and support! Easy to use and intuitive. I can connect my email, FB messenger, amazon and more to this.

Digital Supply USA
United States
Over 6 years using the app
March 17, 2020

Amazing Support App.... Been using for 4 Years+ Great support team and with a lot of good updates... Awesome!

Riverlifeshop
United States
About 6 years using the app
April 20, 2018

Simply an awesome no-nonsense support app! I can only recommend it!

Sapper Products
Germany
Almost 6 years using the app
Edited May 1, 2015

One of the best customer support apps on the market (and we've tried them all). The support is top notch too. I'm hoping they launch an iOS app so we could easily handle support on our mobile devices.

GroomStand
United States
Over 5 years using the app
November 19, 2018

ReAmaze has been an integral part of our website since it's launch. Offering an entire CRM suite for our online sales channel with a powerful API ReAmaze has gone above and beyond what we need. Everytime I've approached them with a CS question they have been incredibly helpful, even very intensive questions regarding their API and posting from outside sources.

I would like to see improvements in their knowledge base, for example the ability to nest topics but that is a very small suggestion and one that does not take away from the initial offering.

Very Happy with the service overall.
https://heatredefined.com

England's Stove Works, Inc.
United States
About 5 years using the app