Reamaze Live Chat Helpdesk CRM , 250 reviews

Overall rating
4.3
Counts per rating level
  • 91% of ratings are 5 stars
    227
  • 3% of ratings are 4 stars
    7
  • 1% of ratings are 3 stars
    3
  • 1% of ratings are 2 stars
    3
  • 4% of ratings are 1 stars
    10
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features such as workflow automations, a chatbot, and customizable response templates. They find it easy to integrate with various platforms, enhancing multi-channel customer service management. The AI tools and automation capabilities are praised for boosting customer service efficiency. The support team is noted for their quick responses and useful tutorials. Merchants value the comprehensive view of customer information provided. The app is considered cost-effective and has reportedly improved customer service quality and saved time for many merchants.

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