Reamaze Live Chat Helpdesk CRM , 217 reviews

Overall rating
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
November 24, 2021

Kathy is VERY friendly and very proactive in resolving our concerns. :)
She is always making sure that all issues are addressed.

Beloved Shirts
United States
Time spent using app: 2 days
November 10, 2021

This app works well and is easy to install. This app does what its claims do and is easy to manage. Customer service is friendly and ready to help. I recommend this app to all.

Kinky Toy Store
Time spent using app: Over 2 years
October 26, 2021

We love reamaze! Their support is fantastic, and very responsive to feature requests. It's perfect for our business.

Pistils Nursery
United States
Time spent using app: Over 4 years
Edited October 21, 2021

Amazing app, we have been using it for almost a year and never had any issues. Customer service is quick and very helpful!

Venetto Design
Time spent using app: 11 months
Edited October 25, 2021

it's an amazing support system, it takes quite a lot of time to set up but once you do it's worth every penny and it is build for an online shop so you can send product links from the system easily as well as creating customers and create orders without leaving the platform.
United Kingdom
Time spent using app: Over 1 year
September 10, 2021

Love that it brings all my convos to one place. Saves me so much time, and time is money! Wish the software looked a teeny bit cleaner, but I'm just really picky... I'm not paying $60/month for a cleaner layout (*cough cough, Gorgias)... this does everything Gorgias can do, for cheaper!

701 Hoodies
United States
Time spent using app: 19 days
September 8, 2021

I've used Reamaze for two years now for The software is amazing, it integrates well with shopify and some of the other apps that we use. The system is logical and easy to use, with a huge amount of capability in Machine learning and automation (you just need to invest some time into building it out). The help team is super fast and really helpful, Looking forward to continuing to use it in the future!

Urban Plant Growers
Time spent using app: About 2 years
August 31, 2021

Reamaze has made our lives much, much easier. No joke. Having all of our customer relations in one platform is a life saver. Their own customer service is always responsive, and has been incredible helpful to make our integration seamless.

United States
Time spent using app: 10 days
Edited August 26, 2021

WOW!!! Wir setzen Reamaze schon fast ein Jahr ein. Es ist die "BESTE APP" die es gibt und das in jeglicher Hinsicht! Reamaze vereint alle Plattformen wie Chat, FB, FB Messenger, FB Kommentare, Instagram, WhatsApp, E-Mail, Kontaktformulare einfach alles!!! Ihr könnt Chatbots erstellen, automatische Chatsstarts CUEs bauen. Wir nutzen sehr viele APPs, ich kenne KEINE APP die bei Qualität, Funktionen und Support mithalten kann. Ich würde 10 Sterne geben wenn es möglich wäre. ALLERBESTE APP AUF DER WELT!

Time spent using app: 9 months
July 26, 2021

We've been using Reamaze for a year now and it's an absolutely vital part in the growth of our store. The value for money for the features is excellent and their customer support is exceptional. I highly recommend it to merchants of any size.

Raw & Fresh
Time spent using app: 10 months