
Reamaze: AI Chat & Helpdesk
Galleri med udvalgte billeder
Vækst din virksomhed og bevar gladere kunder med AI-drevet kundesupport, live chat og CRM
Re:amaze hjælper dig med at omdanne shoppere til loyale kunder med AI-drevet live chat, chatbots og en multikanal helpdesk. Forbind e-mail, sociale medier, SMS og opkald i én samlet indbakke med indbyggede CRM-værktøjer. Kortlæg samtaler til ordrer, indtægter, returneringer og anmeldelser i en enkelt visning. Automatiser arbejdsprocesser, personaliser support og generer svar med AI. Øg engagementet, driv salget og arbejd hurtigere - sammen.
- Foren e-mail, sociale medier, SMS og stemmesamtaler for alle butikker i en enkelt indbakke
- Administrer, ændr og opret Shopify-ordrer direkte i kundesupport og chats
- Brug AI til at skrive svar, bygge chatbots, opsummere og oprette FAQ-artikler
- Automatiser almindelige opgaver og mønstre med data og regler for at spare tid
- Tilfredshedsundersøgelser, status sider, push-meddelelser for at holde kunder engagerede
Indeholder maskinoversat tekst
- Højdepunkter
- Populær blandt virksomheder i USA
- Fungerer sammen med de nyeste temaer
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Fungerer sammen med
- Betaling
- smile.io
- klaviyo
- shipstation
- octane ai
- and 20+ more
- smsbump
Kategorier
Beskeder i realtid
Automatiske svar
Kanaler
Priser
Re:amaze Basic
$29 om måneden
$29 pr. ekstra medarbejderbruger. Billetvolumenbaserede muligheder med ubegrænsede brugere og årlige planer tilgængelige.
- Ubegrænsede e-mail indbakker
- Sociale integrationer
- Live chat og chatbots
- Trænbar AI-intentioner
- Arbejdsprocesser og makroer
- FAQ
- 1K gratis push-meddelelser
14-dages gratis prøveperiode
Re:amaze Pro
$49 om måneden
$49 pr. ekstra medarbejderbruger. Billetvolumenbaserede muligheder med ubegrænsede brugere og årlige planer tilgængelige.
- Basisfunktioner +
- Multi-Store
- SMS og VOIP-integrationer
- Live View
- Avancerede rapporter
- Brugerdefinerede domæner
- Statusside
- 1K gratis push-meddelelser
14-dages gratis prøveperiode
Re:amaze Plus
$69 om måneden
$69 pr. ekstra medarbejderbruger. Billetvolumenbaserede muligheder med ubegrænsede brugere og årlige planer tilgængelige.
- Basis + Pro +
- Medarbejderrapporter, roller, skift, fridage
- Afdelinger
- Tilfredshedsundersøgelser
- FAQ-historik
- Co-Browse
- SSO
- 2K gratis push-meddelelser
14-dages gratis prøveperiode
Enterprise Custom
$899 om måneden
Kontakt os for mere enterprise-prisfastsættelse og funktionsmuligheder
- Tilpasselige funktioner
- Billetvolumenbaseret eller årlig prisfastsættelse
- Håndholdt service og træning
- Dedikeret prioritetsstøtte
14-dages gratis prøveperiode
Indeholder maskinoversat tekst
Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder
Anmeldelser (263)
Reamaze has been a game-changer for our Shopify store! As a growing business, providing fast and efficient customer support is a top priority, and this app has streamlined our entire process.
An all encompassing app - minus compatibility with Whatsapp. It's been a great addition and has many useful features.
Their Customer Service is above and beyond fantastic. Every time I have a question I receive a detailed answer within minutes and they make sure to assist until the problem is solved.
We attempted transitioning to Re:amaze CRM from Gorgias, hoping for better features and support—but experienced nothing but frustration and wasted resources.
Their supposed "AI" is incredibly ineffective. For ecommerce businesses with multiple stores and multiple languages, setup is an absolute nightmare. You have to manually program each store separately, spending weeks on something that other platforms handle seamlessly. The AI, in reality, has no intelligence at all, making this CRM useless if you're managing anything more complex than a single store in a single language.
Support was completely unhelpful and outright rude. Despite contacting them repeatedly, different agents provided responses that solved absolutely none of our multiple system issues. They repeatedly claimed they'd escalate my issues to their "top tier team," but weeks later, I’m still waiting for any meaningful solution or even a basic update.
We wasted considerable time and money on this platform. The glowing reviews elsewhere seem suspicious, as the errors we encountered were clearly issues on Re:amaze’s end, confirmed but never resolved by their own support team.
Avoid this CRM at all costs—it's a costly mistake.
EDIT:
You can see below they replied me 21 days after uploading this review. This is exactly the type of the support they offer. After a month you may receive an answer.
Hi there, thank you for the frank and honest feedback regarding your experience with Re:amaze. We will be reviewing your interactions with our support team to ensure that they are only ever working with our merchants in a way that is professional, courteous and friendly.
Additionally, we'll be working with our Product teams to identify and prioritize AI improvements to help us support the "intents" feature with more AI-elements and across multiple languages. It looks like our support team did follow up with our Engineering team and provide an update on all issues raised, but if you'd ever like to give Re:amaze another try we'll be standing by to offer a complimentary onboarding session and assist in any way we can!
We've been using re:amaze for about four years now and have been very satisfied so far. The ease of use and user-friendly interface is a great contributor to our CS efficiency, and it is well-liked by our agents due to this as well.
It goes without saying that a CRM should also provide great service to it's own customers. Special shout-out to Dakota and his developers, the support we've received from re:amaze has always been super!
Dakota helps our company realy good! Thank you!
Support
Appsupport leveres af Reamaze.
Lanceret
1. april 2014 · Ændringslog
Fremhævet i
Flere apps som denne


