Reamaze Live Chat Helpdesk CRM

Reamaze Live Chat Helpdesk CRM

Fra $29 pr. måned. 14-dages gratis prøveperiode. Yderligere gebyrer kan være gældende.
Bedømmelse (4,6)
Anmeldelser
Udvikler

Om denne app

Lanceret

1. april 2014 · Ændringslog

Sprog

Engelsk

Kan integreres med

smile.io, klaviyo, shipstation, octane ai, and 20+ more, smsbump

AI powered customer support platform w/ live chat chatbots, FAQ, FB, IG, Whatsapp, email, voice, SMS

Reamaze is a customer support and live chat app built for eCommerce. Work faster, look professional, and retain happier customers with support and engagement tools like built-in FAQ, live chat, chatbots, web push notifications, status pages, and surveys, all in a multi-channel and unified team Inbox. Connect to popular apps to lift efficiency. Use smart macros and automated workflows (AI Intents) with instant access to customer order info to save time and focus on what you do best.

Reamaze is a customer support and live chat app built for eCommerce. Work faster, look professional, and retain happier customers with support and engagement tools like built-in FAQ, live chat, chatbots, web push notifications, status pages, and surveys, all in a multi-channel and unified team Inbox. Connect to popular apps to lift efficiency. Use smart macros and automated workflows (AI Intents) with instant access to customer order info to save time and focus on what you do best. mere
  • Email, live chat, social, SMS, voice from all your stores in one unified inbox.
  • Increase agent efficiency with Smart Assign, Workflows, Response Templates + AI.
  • Create automated, AI assisted engagement, push, chat bot prompts to drive sales
  • Manage, modify, and create Shopify orders directly in customer support and chats
  • Powerful live chat with bots - lets customers self-serve, search FAQ and orders.

Priser

14-dages gratis prøveperiode

Re:amaze Basic

$29 om måneden

$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Unlimited Email Inboxes
  • Social Integrations
  • Live Chat and Chatbots
  • Trainable AI Intents
  • Workflows and Macros
  • FAQ
  • 1K Free Push Notifications

Re:amaze Pro

$49 om måneden

$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic Features +
  • Multi-Store
  • SMS and VOIP Integrations
  • Live View
  • Advanced Reports
  • Custom Domains
  • Status Page
  • 1K Free Push Notifications

Re:amaze Plus

$69 om måneden

$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic + Pro +
  • Staff Reports, Roles, Shifts, Days Off
  • Departments
  • Satisfaction Surveys
  • FAQ History
  • Co-Browse
  • SSO
  • 2K Free Push Notifications

Enterprise Custom

$899 om måneden

Contact us for more enterprise pricing and feature options

  • Customizable Features
  • Ticket Volume Based or Annual Pricing
  • Hands-On Service and Training
  • Dedicated Priority Support

Re:amaze Basic

$29 om måneden

$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Unlimited Email Inboxes
  • Social Integrations
  • Live Chat and Chatbots
  • Trainable AI Intents
  • Workflows and Macros
  • FAQ
  • 1K Free Push Notifications

Re:amaze Pro

$49 om måneden

$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic Features +
  • Multi-Store
  • SMS and VOIP Integrations
  • Live View
  • Advanced Reports
  • Custom Domains
  • Status Page
  • 1K Free Push Notifications

Re:amaze Plus

$69 om måneden

$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic + Pro +
  • Staff Reports, Roles, Shifts, Days Off
  • Departments
  • Satisfaction Surveys
  • FAQ History
  • Co-Browse
  • SSO
  • 2K Free Push Notifications

Enterprise Custom

$899 om måneden

Contact us for more enterprise pricing and feature options

  • Customizable Features
  • Ticket Volume Based or Annual Pricing
  • Hands-On Service and Training
  • Dedicated Priority Support

Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder

222 anmeldelser

Samlet bedømmelse
4,6
Antal pr. bedømmelsesniveau
  • 94 % af bedømmelserne er på 5 stjerner
  • 3 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
11. maj 2023

Reamaze exceeded all my expectations, making it the best customer support experience I've had so far (came from help scout). The support team was not only friendly but also incredibly knowledgeable and responsive. They swiftly resolved my issues and provided valuable guidance. The AI technology integrated into the help desk was a game-changer, revolutionizing the way I do business. Its ability to anticipate problems and provide real-time responses has significantly improved my efficiency making it an invaluable tool for any Shopify merchant.

Happy Covers
USA
Tid tilbragt med at bruge appen: Mere end 2 år
8. maj 2023

Overzichtelijk, makkelijk en goede support! Alles is snel en eenvoudig vanuit 1 app af te handelen.

Shakeplus
Holland
Tid tilbragt med at bruge appen: Cirka 2 år
3. maj 2023

Very good, feature-rich, good level of integration and has plenty of automation. Support is top-notch.

Star Labs®
Storbritannien
Tid tilbragt med at bruge appen: Næsten 3 år

Om denne app

Lanceret

1. april 2014 · Ændringslog

Sprog

Engelsk

Kan integreres med

smile.io, klaviyo, shipstation, octane ai, and 20+ more, smsbump

Udviklet af Reamaze

Om Reamaze

4,6 i gennemsnitlig bedømmelse

9 års erfaring med at udvikle apps til Shopify App Store

Support

Skriv en besked

(408) 520-1217

support@reamaze.com

Denne udvikler tilbyder ikke direkte support på Dansk.

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