Reamaze Live Chat Helpdesk CRM
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Acerca de esta aplicación
Fecha de lanzamiento
1 de abril de 2014 · Registro de cambios
Idiomas
Inglés
Categorías
Chat , Gestión de tickets de atención al clienteSe integra con
smile.io, klaviyo, shipstation, octane ai, and 20+ more, smsbumpAI powered customer support platform w/ live chat chatbots, FAQ, FB, IG, Whatsapp, email, voice, SMS
Reamaze is a customer support and live chat app built for eCommerce. Work faster, look professional, and retain happier customers with support and engagement tools like built-in FAQ, live chat, chatbots, web push notifications, status pages, and surveys, all in a multi-channel and unified team Inbox. Connect to popular apps to lift efficiency. Use smart macros and automated workflows (AI Intents) with instant access to customer order info to save time and focus on what you do best.
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Email, live chat, social, SMS, voice from all your stores in one unified inbox.
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Increase agent efficiency with Smart Assign, Workflows, Response Templates + AI.
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Create automated, AI assisted engagement, push, chat bot prompts to drive sales
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Manage, modify, and create Shopify orders directly in customer support and chats
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Powerful live chat with bots - lets customers self-serve, search FAQ and orders.
Precios
Prueba gratis de 14 díasRe:amaze Basic
$29/mes
$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
- Unlimited Email Inboxes
- Social Integrations
- Live Chat and Chatbots
- Trainable AI Intents
- Workflows and Macros
- FAQ
- 1K Free Push Notifications
Re:amaze Pro
$49/mes
$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
- Basic Features +
- Multi-Store
- SMS and VOIP Integrations
- Live View
- Advanced Reports
- Custom Domains
- Status Page
- 1K Free Push Notifications
Re:amaze Plus
$69/mes
$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
- Basic + Pro +
- Staff Reports, Roles, Shifts, Days Off
- Departments
- Satisfaction Surveys
- FAQ History
- Co-Browse
- SSO
- 2K Free Push Notifications
Enterprise Custom
$899/mes
Contact us for more enterprise pricing and feature options
- Customizable Features
- Ticket Volume Based or Annual Pricing
- Hands-On Service and Training
- Dedicated Priority Support
Re:amaze Basic
$29/mes
$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
- Unlimited Email Inboxes
- Social Integrations
- Live Chat and Chatbots
- Trainable AI Intents
- Workflows and Macros
- FAQ
- 1K Free Push Notifications
Re:amaze Pro
$49/mes
$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
- Basic Features +
- Multi-Store
- SMS and VOIP Integrations
- Live View
- Advanced Reports
- Custom Domains
- Status Page
- 1K Free Push Notifications
Re:amaze Plus
$69/mes
$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
- Basic + Pro +
- Staff Reports, Roles, Shifts, Days Off
- Departments
- Satisfaction Surveys
- FAQ History
- Co-Browse
- SSO
- 2K Free Push Notifications
Enterprise Custom
$899/mes
Contact us for more enterprise pricing and feature options
- Customizable Features
- Ticket Volume Based or Annual Pricing
- Hands-On Service and Training
- Dedicated Priority Support
Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días. Ver todas las opciones de precios
222 reseñas
Reamaze exceeded all my expectations, making it the best customer support experience I've had so far (came from help scout). The support team was not only friendly but also incredibly knowledgeable and responsive. They swiftly resolved my issues and provided valuable guidance. The AI technology integrated into the help desk was a game-changer, revolutionizing the way I do business. Its ability to anticipate problems and provide real-time responses has significantly improved my efficiency making it an invaluable tool for any Shopify merchant.
Overzichtelijk, makkelijk en goede support! Alles is snel en eenvoudig vanuit 1 app af te handelen.
Very good, feature-rich, good level of integration and has plenty of automation. Support is top-notch.
Acerca de esta aplicación
Fecha de lanzamiento
1 de abril de 2014 · Registro de cambios
Idiomas
Inglés
Categorías
Chat , Gestión de tickets de atención al clienteSe integra con
smile.io, klaviyo, shipstation, octane ai, and 20+ more, smsbumpCreada por Reamaze
Acerca de Reamaze
Calificación promedio: 4,6
9 años de experiencia en la creación de apps para la tienda de aplicaciones de Shopify
Soporte técnico
Enviar un mensaje(408) 520-1217
support@reamaze.com
Este desarrollador no ofrece soporte técnico directo en Español.
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