Reamaze Live Chat Helpdesk CRM

Reamaze Live Chat Helpdesk CRM

月額$29から。 14日間の無料体験。 追加料金が適用される場合があります。
評価 (4.7)
レビュー
開発者
Reamaze

このアプリについて

公開日

April 01, 2014

言語

英語

カテゴリー

ストア管理

以下と統合:

smile.io, klaviyo, shipstation, octane ai, and 20+ more, smsbump

Support and Engage Customers with Live Chat, Chatbots, FAQ, and Automation in a Unified Team Inbox.

Re:amaze is a customer support and engagement platform built for eCommerce. Work faster, look professional, and retain happier customers with support and engagement tools like built-in FAQ, Live Chat, Chatbots, Web Push Notifications, Status Pages, and Surveys, all in a Multi-Channel and Unified Team Inbox. Connect to 30+ popular apps to lift efficiency. Use smart macros and automated workflows (AI Intents) with instant access to customer order info to save time and focus on what you do best.

  • Manage customer support requests from email, chat, social, SMS, voice and more.
  • Create automated engagement, push, and chatbot prompts w/ AI to get more sales.
  • Manage, modify, and create Shopify orders directly while talking to customers.

価格設定

14日間の無料体験

Re:amaze Basic

$29/月

$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Unlimited Email Inboxes
  • Social Integrations
  • Live Chat and Chatbots
  • Trainable AI Intents
  • Workflows and Macros
  • FAQ
  • 1K Free Push Notifications

Re:amaze Pro

$49/月

$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic Features +
  • Multi-Store
  • SMS and VOIP Integrations
  • Live View
  • Advanced Reports
  • Custom Domains
  • Status Page
  • 1K Free Push Notifications

Re:amaze Plus

$69/月

$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic + Pro +
  • Staff Reports, Roles, Shifts, Days Off
  • Departments
  • Satisfaction Surveys
  • FAQ History
  • Co-Browse
  • SSO
  • 2K Free Push Notifications

Enterprise Custom

$899/月

Contact us for more enterprise pricing and feature options

  • Customizable Features
  • Ticket Volume Based or Annual Pricing
  • Hands-On Service and Training
  • Dedicated Priority Support
  • Best for Shopify Plus

Re:amaze Basic

$29/月

$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Unlimited Email Inboxes
  • Social Integrations
  • Live Chat and Chatbots
  • Trainable AI Intents
  • Workflows and Macros
  • FAQ
  • 1K Free Push Notifications

Re:amaze Pro

$49/月

$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic Features +
  • Multi-Store
  • SMS and VOIP Integrations
  • Live View
  • Advanced Reports
  • Custom Domains
  • Status Page
  • 1K Free Push Notifications

Re:amaze Plus

$69/月

$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic + Pro +
  • Staff Reports, Roles, Shifts, Days Off
  • Departments
  • Satisfaction Surveys
  • FAQ History
  • Co-Browse
  • SSO
  • 2K Free Push Notifications

Enterprise Custom

$899/月

Contact us for more enterprise pricing and feature options

  • Customizable Features
  • Ticket Volume Based or Annual Pricing
  • Hands-On Service and Training
  • Dedicated Priority Support
  • Best for Shopify Plus

すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る

212件のレビュー
総合評価
4.7
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2022年11月11日

We love Re:Amaze! We've been on the platform for about 2 years and our customer service has never been better! We can see every message a customer has ever sent and every order they've ever placed all from within the conversation we're having with them. We can also set-up accounts, create orders, cancel items, issue refunds and check tracking information all without leaving the conversation! The platform is incredibly intuitive and easy to use - we've added all of our teams from around the world and transformed how we engage with customers in every region. Whether it's creating a chatbot that speaks Japanese, training the AI to recognise "Where's my order" in Dutch or offering FAQ's in German, thanks to Re:Amaze we can do it all! Like all systems, Re:Amaze has its moments, but their support team is actually pretty good. They're quick to respond to and resolve issues and they have always been very open to our ideas and development requests!

Denman UK
イギリス
アプリの利用期間:2年弱
2022年8月3日

They will keep contacting via email well after you deleted their app. Their emails also don't have any unsubscribe links either. I emailed them to be unsubscribed, they said I was. Few days later I get an email again. Be warned.

TheMillenniumBride
アメリカ合衆国
アプリの利用期間:4日
Reamazeが返信しました 2022年8月3日

Hello! Thank you for the candid feedback. The emails we send during the trial period is designed to provide guidance on next steps. We will improve this process as soon as possible and offer a better experience for unsubscribing from these messages. We hope you will try Re:amaze again in the near future.

2022年7月29日

This app is very helpful. We can manage messages from almost all channels (*Pinterest and Youtube are not supported yet) on 1 platform and see the data. And the support is great!

Ling's Moment
中華人民共和国香港特別行政区
アプリの利用期間:1年以上

このアプリについて

公開日

April 01, 2014

言語

英語

カテゴリー

ストア管理

以下と統合:

smile.io, klaviyo, shipstation, octane ai, and 20+ more, smsbump

開発者:Reamaze

Reamazeの詳細情報

1個のアプリ

平均評価:4.7

Shopify アプリストア向けのアプリ構築経験:8年

サポート

メッセージを送信

(408) 520-1217

support@reamaze.com

この開発者は日本語での直接的なサポートを提供していません。

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