Live Chat + Chatbots = Sales
Add live chat to your store in 30 seconds! Engage customers automatically & boost sales. Use chatbots to answer common questions instantly
Multi-Store Customer Service
Manage customer support & FAQ for all your stores. Connect emails, live chat, Facebook chat, Messenger, Instagram + Ads, Twitter, SMS, VOIP
Easy Access to Customer Data
Access customers' Shopify data instantly. Process, draft orders, returns, refunds, cancellations in chat. Automate replies w/ Shopify macros
Reamaze Live Chat & Helpdeskの詳細情報
The Best Customer Service Helpdesk, CRM, Live Chat Support, Chatbot, and FAQ Platform for Small, Medium & Enterprise eCommerce Brands on Shopify & Shopify Plus.
1000s of merchants rely on & switch to Re:amaze for live chat and customer support.
- More powerful and complete compared to other helpdesks
- Manage multiple stores easily
- Not just chat, but also email, social, SMS, voice, Whatsapp
- Boost sales, conversion, and retention
- Top rated merchant support
- Demos, training, and onboarding
- Access top Shopify apps data without leaving your helpdesk ticketing and live chat support dashboard
- Flexible pricing no contract
Re:amaze is a helpdesk, live chat, ticketing, chatbot and FAQ help center platform for eCommerce. Unify email, Facebook Pages (Ads, Wall Posts), Messenger, Twitter, Instagram, SMS, VOIP, WhatsApp and live chat ticket conversations in a shared team inbox. Provide customer support that result in sales growth.
Built for Shopify
Re:amaze is natively integrated with Shopify so you can access order data instantly. Edit/create orders, process refunds, cancellations, update customer/order data right within support conversations.
- See cart content, track browsing activity and customer's screen w/ Re:amaze Live
- Send products to customers in chat
- Create dynamic canned replies w/ Shopify macros
- Create automated workflows w/ Shopify macros
- Use Live Chat + Bots to automatically engage specific types of customers w/ Shopify macros
- Measure your customer service team's revenue and sales impact
- Integrates with Klaviyo, Octane AI, Smile, LoyaltyLion, Omnisend, SMSBump, ChannelReply, ActiveCampaign and more
Reduce Customer Service Time via Automation + Bots
Speed and accuracy defines your customer support and customer service experience. Enter Re:amaze Chatbots (via livechat), Workflows, and Trainable Intents.
- Pre-built chatbots help answer order related questions + questions covered in FAQ
- Build your own multi-step chatbots to help, guide and sell to customers
- Use AI powered Intents to classify support messages and predict customer sentiments accurately
- Create workflows to route, reply, assign, and tag tickets in your helpdesk
- Show status pages to alert customers of issues
Re:amaze Chat can help boost your AOV, reduce cart abandonment, and increase customer loyalty via automation.
Add Re:amaze Chat to your storefront. Create automated engagement campaigns via Cues. Specify the message, message duration, sender, add call-to-action buttons, and trigger-on conditions:
- Current / Referring URL
- Total Shopify spend / order count
- Items in cart
- Exit intent
Use Re:amaze Chat + Cues for holiday promotions, special sales, cross-selling, up-selling, new product announcements, and more!
- octane ai,
- and 20+ more,
$20 per additional staff user w/ ticket volume based options available
Multi-channel (Social, SMS, VOIP)
AI Trainable Intents
Workflows and Macros
$40 per additional staff user w/ ticket volume based options available
Basic features +
Live view of site visitors
Custom hosted domain
Status Page alerts
$60 per additional staff user w/ ticket volume based options available
Basic and Pro features +
Contact us for more enterprise pricing and feature options
Volume based monthly pricing
White glove service
On-site or off-site training
Dedicated priority support
* すべての料金は米ドルで請求されます。 月額や使用料に基づく請求などの定期請求は、30日ごとに請求されます。
Bonjour quelle type d'autorisation je dois donner à mon compte employé pour qu'il installe REAMAZE ? Merci,
Best App i could think off.
I have 3 stores and this is very easy to manage them all in one system. The support is also very helpfull if something dont work. Can recommend.
Reamaze makes our job a lot easier! I love the features, it integrates everything and super easy to use. Plus, customer service is very helpful!