Reamaze Live Chat Helpdesk CRM

Reamaze Live Chat Helpdesk CRM

월 $29부터. 14일 무료 체험. 추가 요금이 부과될 수 있습니다.
평점(4.4)
리뷰
개발자

하이라이트

동일 업종 비즈니스에서 인기 있는 앱
  • 미국 소재

앱 소개

출시됨

2014년 4월 1일 · 변경 로그

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

smile.io, klaviyo, shipstation, octane ai, and 20+ more, smsbump

Grow your business and retain happier customers with AI powered customer support, live chat, and CRM

Growing your business starts with better customer engagement. Re:amaze helps you convert shoppers into happy repeat buyers with AI chatbots and AI-powered live chat that are optimized for sales. Our unified helpdesk inbox and CRM also helps you maintain relationships by mapping conversations from all sources (email, social, SMS, calls) to orders, revenue, returns, and even reviews across a single view. Create automations and generate content with AI to work smarter and reply faster as a team.

Growing your business starts with better customer engagement. Re:amaze helps you convert shoppers into happy repeat buyers with AI chatbots and AI-powered live chat that are optimized for sales. Our unified helpdesk inbox and CRM also helps you maintain relationships by mapping conversations from all sources (email, social, SMS, calls) to orders, revenue, returns, and even reviews across a single view. Create automations and generate content with AI to work smarter and reply faster as a team. 더 보기
  • Unify email, social, SMS, voice conversations for all stores in a single inbox
  • Manage, modify, and create Shopify orders directly in customer support and chats
  • Use AI to create replies, write FAQ articles, build chatbots, and even summarize
  • Automate common tasks and patterns with data and rules to save time
  • Satisfaction surveys, status pages, push notifications to keep customers engaged

요금제

14일 무료 체험

Re:amaze Basic

월 $29

$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Unlimited Email Inboxes
  • Social Integrations
  • Live Chat and Chatbots
  • Trainable AI Intents
  • Workflows and Macros
  • FAQ
  • 1K Free Push Notifications

Re:amaze Pro

월 $49

$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic Features +
  • Multi-Store
  • SMS and VOIP Integrations
  • Live View
  • Advanced Reports
  • Custom Domains
  • Status Page
  • 1K Free Push Notifications

Re:amaze Plus

월 $69

$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic + Pro +
  • Staff Reports, Roles, Shifts, Days Off
  • Departments
  • Satisfaction Surveys
  • FAQ History
  • Co-Browse
  • SSO
  • 2K Free Push Notifications

Enterprise Custom

월 $899

Contact us for more enterprise pricing and feature options

  • Customizable Features
  • Ticket Volume Based or Annual Pricing
  • Hands-On Service and Training
  • Dedicated Priority Support

Re:amaze Basic

월 $29

$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Unlimited Email Inboxes
  • Social Integrations
  • Live Chat and Chatbots
  • Trainable AI Intents
  • Workflows and Macros
  • FAQ
  • 1K Free Push Notifications

Re:amaze Pro

월 $49

$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic Features +
  • Multi-Store
  • SMS and VOIP Integrations
  • Live View
  • Advanced Reports
  • Custom Domains
  • Status Page
  • 1K Free Push Notifications

Re:amaze Plus

월 $69

$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic + Pro +
  • Staff Reports, Roles, Shifts, Days Off
  • Departments
  • Satisfaction Surveys
  • FAQ History
  • Co-Browse
  • SSO
  • 2K Free Push Notifications

Enterprise Custom

월 $899

Contact us for more enterprise pricing and feature options

  • Customizable Features
  • Ticket Volume Based or Annual Pricing
  • Hands-On Service and Training
  • Dedicated Priority Support

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기

리뷰 240개

전체 평점
4.4
평점 수준당 개수
  • 평점의 92%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2023년 10월 11일

This app has been an excellent tool for our small business to keep the constantly growing forms of communication organized, scheduled, and current! The ReAmaze support team is great to work with and easy to understand. Dakota had some great ideas of how we can best utilize what Reamaze has to offer and we could tell he understood our customer service goals. They are staying relevant with their AI tools to make our customers' experience smooth and frustration free. We've tried other CRM, but would recommend this App without doubt!

Primitive Star Quilt Shop
미국
앱 사용 기간 6년 초과
2023년 11월 17일

Really easy installation. Lots of helpful features available at a much better price than competitors.
-
Above all, had super great help from their customer support. Specifically Dakota was super great to work with from start to finish taking the time to explain things and give visual walk throughs.
-
Definitely recommend

Kendama Depot
미국
앱 사용 기간 9개월
2023년 9월 5일

This program is really easy to use and integrates well with Shopify. Re:Amaze is a favorite tool among several team members. I even contacted them to ask about the platform, and they were so kind as to arrange a call. Dakota went over a lot of the new features and products they have that can be beneficial for our business with me. I appreciate you being attentive a lot!

Smarty Had A Party!
미국
앱 사용 기간 2년 초과
2023년 8월 25일

Great tool. Integrates Whatsapp, Instagram DM and Comments, Facebook Messenger and Comment, and email. The shopify integration is extremely complete, looks like the best tool out there. My suggestions for development: 1) the chatbot only works for the integrated chat tool, so I had to create some clunky automations to mimic a chatbot for the channels (we don't use chat here, just mostly whatsapp and instagram); 2) the tool allows for merging conversations for a same person accross channels pretty easily but it's entirely manual and my sales people never did it; 3) number 2 is problematic because whatsapp numbers are odd (outbound messages need to have 13 digits, but inbound messages always come in 12 digits, which means if the client makes a purchase in the site and then sends a whatsapp message it's not going to be automatically recognized); and lastly 4) UX could be improved.

Cordolário
브라질
앱 사용 기간 11개월
2023년 10월 11일

This CRM has helped us having a nice and close relationship with our customers. It has a lot of capabilities and the support team is super nice, they answer really fast and care about everything you need.

DEV San Saru
스페인
앱 사용 기간 7개월

앱 소개

출시됨

2014년 4월 1일 · 변경 로그

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

smile.io, klaviyo, shipstation, octane ai, and 20+ more, smsbump

Reamaze 제공

Reamaze 정보

평점 4.5

Shopify 앱스토어용 앱 빌드 경력 9년

2155 East Warner Road, Tempe, AZ, 85284, US

지원

메시지 보내기

(408) 520-1217

support@reamaze.com

이 개발자는 한국어로 직접 지원을 제공하지 않습니다.

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