Reamaze Live Chat Helpdesk CRM

Reamaze Live Chat Helpdesk CRM

월 $29부터. 14일 무료 체험. 추가 요금이 부과될 수 있습니다.
평점(4.7)
리뷰
개발자
Reamaze

앱 소개

출시됨

April 01, 2014

언어

영어

다음과 통합:

smile.io, klaviyo, shipstation, octane ai, and 20+ more, smsbump

Support and Engage Customers with Live Chat, Chatbots, FAQ, and Automation in a Unified Team Inbox.

Re:amaze is a customer support and engagement platform built for eCommerce. Work faster, look professional, and retain happier customers with support and engagement tools like built-in FAQ, Live Chat, Chatbots, Web Push Notifications, Status Pages, and Surveys, all in a Multi-Channel and Unified Team Inbox. Connect to 30+ popular apps to lift efficiency. Use smart macros and automated workflows (AI Intents) with instant access to customer order info to save time and focus on what you do best.

  • Manage customer support requests from email, chat, social, SMS, voice and more.
  • Create automated engagement, push, and chatbot prompts w/ AI to get more sales.
  • Manage, modify, and create Shopify orders directly while talking to customers.

요금제

14일 무료 체험

Re:amaze Basic

월 $29

$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Unlimited Email Inboxes
  • Social Integrations
  • Live Chat and Chatbots
  • Trainable AI Intents
  • Workflows and Macros
  • FAQ
  • 1K Free Push Notifications

Re:amaze Pro

월 $49

$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic Features +
  • Multi-Store
  • SMS and VOIP Integrations
  • Live View
  • Advanced Reports
  • Custom Domains
  • Status Page
  • 1K Free Push Notifications

Re:amaze Plus

월 $69

$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic + Pro +
  • Staff Reports, Roles, Shifts, Days Off
  • Departments
  • Satisfaction Surveys
  • FAQ History
  • Co-Browse
  • SSO
  • 2K Free Push Notifications

Enterprise Custom

월 $899

Contact us for more enterprise pricing and feature options

  • Customizable Features
  • Ticket Volume Based or Annual Pricing
  • Hands-On Service and Training
  • Dedicated Priority Support
  • Best for Shopify Plus

Re:amaze Basic

월 $29

$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Unlimited Email Inboxes
  • Social Integrations
  • Live Chat and Chatbots
  • Trainable AI Intents
  • Workflows and Macros
  • FAQ
  • 1K Free Push Notifications

Re:amaze Pro

월 $49

$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic Features +
  • Multi-Store
  • SMS and VOIP Integrations
  • Live View
  • Advanced Reports
  • Custom Domains
  • Status Page
  • 1K Free Push Notifications

Re:amaze Plus

월 $69

$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic + Pro +
  • Staff Reports, Roles, Shifts, Days Off
  • Departments
  • Satisfaction Surveys
  • FAQ History
  • Co-Browse
  • SSO
  • 2K Free Push Notifications

Enterprise Custom

월 $899

Contact us for more enterprise pricing and feature options

  • Customizable Features
  • Ticket Volume Based or Annual Pricing
  • Hands-On Service and Training
  • Dedicated Priority Support
  • Best for Shopify Plus

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기

리뷰 212개
전체 평점
4.7
평점 수준당 개수
  • 평점의 94%가 별 5개입니다
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  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
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2022년 11월 11일

We love Re:Amaze! We've been on the platform for about 2 years and our customer service has never been better! We can see every message a customer has ever sent and every order they've ever placed all from within the conversation we're having with them. We can also set-up accounts, create orders, cancel items, issue refunds and check tracking information all without leaving the conversation! The platform is incredibly intuitive and easy to use - we've added all of our teams from around the world and transformed how we engage with customers in every region. Whether it's creating a chatbot that speaks Japanese, training the AI to recognise "Where's my order" in Dutch or offering FAQ's in German, thanks to Re:Amaze we can do it all! Like all systems, Re:Amaze has its moments, but their support team is actually pretty good. They're quick to respond to and resolve issues and they have always been very open to our ideas and development requests!

Denman UK
영국
앱 사용 시간: 거의 2년
2022년 8월 3일

They will keep contacting via email well after you deleted their app. Their emails also don't have any unsubscribe links either. I emailed them to be unsubscribed, they said I was. Few days later I get an email again. Be warned.

TheMillenniumBride
미국
앱 사용 시간: 4일
답글 Reamaze개 2022년 8월 3일

Hello! Thank you for the candid feedback. The emails we send during the trial period is designed to provide guidance on next steps. We will improve this process as soon as possible and offer a better experience for unsubscribing from these messages. We hope you will try Re:amaze again in the near future.

2022년 7월 29일

This app is very helpful. We can manage messages from almost all channels (*Pinterest and Youtube are not supported yet) on 1 platform and see the data. And the support is great!

Ling's Moment
홍콩(중국 특별행정구)
앱 사용 시간: 1년 초과

앱 소개

출시됨

April 01, 2014

언어

영어

다음과 통합:

smile.io, klaviyo, shipstation, octane ai, and 20+ more, smsbump

Reamaze 제공

Reamaze 소개

앱 1개

평점 4.7

Shopify 앱스토어용 앱 빌드 경력 8년

지원

메시지 보내기

(408) 520-1217

support@reamaze.com

이 개발자는 한국어로 직접 지원을 제공하지 않습니다.

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