Reamaze Live Chat Helpdesk CRM

Reamaze Live Chat Helpdesk CRM

요금제
월 $29부터. 무료 체험 이용 가능.
하이라이트
최신 테마와 작동
평점
4.3 (253)
개발자
Reamaze

Grow your business and retain happier customers with AI powered customer support, live chat, and CRM

Growing your business starts with better customer engagement. Re:amaze helps you convert shoppers into happy repeat buyers with AI chatbots and AI-powered live chat that are optimized for sales. Our unified helpdesk inbox and CRM also helps you maintain relationships by mapping conversations from all sources (email, social, SMS, calls) to orders, revenue, returns, and even reviews across a single view. Create automations and generate content with AI to work smarter and reply faster as a team.

Growing your business starts with better customer engagement. Re:amaze helps you convert shoppers into happy repeat buyers with AI chatbots and AI-powered live chat that are optimized for sales. Our unified helpdesk inbox and CRM also helps you maintain relationships by mapping conversations from all sources (email, social, SMS, calls) to orders, revenue, returns, and even reviews across a single view. Create automations and generate content with AI to work smarter and reply faster as a team. 더 보기
  • Unify email, social, SMS, voice conversations for all stores in a single inbox
  • Manage, modify, and create Shopify orders directly in customer support and chats
  • Use AI to create replies, write FAQ articles, build chatbots, and even summarize
  • Automate common tasks and patterns with data and rules to save time
  • Satisfaction surveys, status pages, push notifications to keep customers engaged
하이라이트
최신 테마와 작동

출시됨

2014년 4월 1일 · 변경 로그

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

smile.io, klaviyo, shipstation, octane ai, and 20+ more, smsbump

요금제

Re:amaze Basic

$29 /월

$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Unlimited Email Inboxes
  • Social Integrations
  • Live Chat and Chatbots
  • Trainable AI Intents
  • Workflows and Macros
  • FAQ
  • 1K Free Push Notifications

14일 무료 체험

Re:amaze Pro

$49 /월

$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic Features +
  • Multi-Store
  • SMS and VOIP Integrations
  • Live View
  • Advanced Reports
  • Custom Domains
  • Status Page
  • 1K Free Push Notifications

14일 무료 체험

Re:amaze Plus

$69 /월

$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic + Pro +
  • Staff Reports, Roles, Shifts, Days Off
  • Departments
  • Satisfaction Surveys
  • FAQ History
  • Co-Browse
  • SSO
  • 2K Free Push Notifications

14일 무료 체험

Enterprise Custom

$899 /월

Contact us for more enterprise pricing and feature options

  • Customizable Features
  • Ticket Volume Based or Annual Pricing
  • Hands-On Service and Training
  • Dedicated Priority Support

14일 무료 체험

Re:amaze Basic

$29 /월

$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Unlimited Email Inboxes
  • Social Integrations
  • Live Chat and Chatbots
  • Trainable AI Intents
  • Workflows and Macros
  • FAQ
  • 1K Free Push Notifications

14일 무료 체험

Re:amaze Pro

$49 /월

$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic Features +
  • Multi-Store
  • SMS and VOIP Integrations
  • Live View
  • Advanced Reports
  • Custom Domains
  • Status Page
  • 1K Free Push Notifications

14일 무료 체험

Re:amaze Plus

$69 /월

$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic + Pro +
  • Staff Reports, Roles, Shifts, Days Off
  • Departments
  • Satisfaction Surveys
  • FAQ History
  • Co-Browse
  • SSO
  • 2K Free Push Notifications

14일 무료 체험

Enterprise Custom

$899 /월

Contact us for more enterprise pricing and feature options

  • Customizable Features
  • Ticket Volume Based or Annual Pricing
  • Hands-On Service and Training
  • Dedicated Priority Support

14일 무료 체험

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기

리뷰 (253)

전체 평점
4.3
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2024년 5월 16일

A great user-friendly help desk service. Streamlines all of our emails and calls into neat categories and saves our company a huge amount of time. Dakota is just a call away if I ever need anything. We've been with re:amaze for several years now, and we keep growing, I would attribute a lot of that growth to the efficiency in which we service our customers.

True Leaf Market
미국
앱 사용 기간 4년 초과
2024년 5월 21일

Enjoying ReAmaze so far. It is far more streamlined than the other platform I used. Dakota has been fantastic to work with! He is very knowledgeable, helped with onboarding, and made everything very easy to migrate from another platform. Thank you!

Wad-Free® by Brayniacs LLC
미국
앱 사용 기간 13일
2024년 2월 6일

Wow, we just met with Dakota and he was so helpful!! We love using re-amaze and it has transformed our customer experience.

Breeze Balm
오스트레일리아
앱 사용 기간 6개월
2024년 2월 1일

Received an error when trying to change my password urgently. I mean, imagine trying to change your password and you can't, something so simple. What if I was hacked and my customer's data was at risk? I could not even change my password.

Reached out to support and spoke with a Neil who just at one point stopped responding when his suggestions were not helping. Still haven't received any responses from him as I type this review.

Password still not changed. I'm not happy with Reamaze at all.

Haus Of Business
미국
앱 사용 기간 7개월
답글 Reamaze개 2024년 2월 5일

Thank you for taking the time to share your feedback. We understand the significance of being able to change your password seamlessly, and we sincerely apologize for any inconvenience this has caused.

Please be assured that our team is actively working on resolving this issue promptly. We appreciate your patience and understanding as we strive to improve our services.

2024년 6월 3일

Péssimo. Não dão suporte aos templates do WhatsApp, para usar tem que fazer uma gambiarra na plataforma e não da pra usar varias coisas como botões e outros.

GX Digital
브라질
앱 사용 기간 대략 2시간
답글 Reamaze개 2024년 6월 12일

Thank you for your feedback! We understand your concern about connecting WhatsApp templates and ensuring ease of use. We have more information available on this link https://www.reamaze.com/integrations/whatsapp.

Please feel free to reach out if you need further assistance. Our team is committed to continuously improving our service to better meet your needs, and we'll be making sure our Product team is aware of the importance of supporting WhatsApp templates in the future.

지원

Reamaze에서 Reamaze Live Chat Helpdesk CRM에 대한 회원님의 모든 질문에 답변해 드릴 수 있습니다.

개발자

Reamaze

2155 East Warner Road, Tempe, AZ, 85284, US

리소스

이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.

이 앱과 비슷한 더 많은 앱 보기

4.6 별 5개 중 총 리뷰 1868개 무료 플랜 사용 가능
Customer service with Live Chat, Chat bot, Helpdesk, Messenger
4.4 별 5개 중 총 리뷰 698개 무료 체험 이용 가능
Support made simple and scalable.
5.0 별 5개 중 총 리뷰 231개 무료 플랜 사용 가능
Live chat app. Live chat helpdesk inbox for customer support

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