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Reamaze Live Chat Helpdesk CRM
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Grow your business and retain happier customers with AI powered customer support, live chat, and CRM
Growing your business starts with better customer engagement. Re:amaze helps you convert shoppers into happy repeat buyers with AI chatbots and AI-powered live chat that are optimized for sales. Our unified helpdesk inbox and CRM also helps you maintain relationships by mapping conversations from all sources (email, social, SMS, calls) to orders, revenue, returns, and even reviews across a single view. Create automations and generate content with AI to work smarter and reply faster as a team.
- Unify email, social, SMS, voice conversations for all stores in a single inbox
- Manage, modify, and create Shopify orders directly in customer support and chats
- Use AI to create replies, write FAQ articles, build chatbots, and even summarize
- Automate common tasks and patterns with data and rules to save time
- Satisfaction surveys, status pages, push notifications to keep customers engaged
- Najważniejsze informacje
- Popularne wśród firm w Stanach Zjednoczonych
- Współpracuje z najnowszymi szablonami
Języki
Angielski
Ta aplikacja nie została przetłumaczona na język Polski
Współpracuje z
- Realizacja zakupu
- smile.io
- klaviyo
- shipstation
- octane ai
- and 20+ more
- smsbump
Kategorie
Wiadomości w czasie rzeczywistym
Automatyczne odpowiedzi
Kanały
Automatyzacja workflow
- Automatyczne odpowiedzi
- Szablony odpowiedzi
- Odpowiedzi oparte na sztucznej inteligencji
- Podsumowania oparte na sztucznej inteligencji
- Biletowanie
- Ujednolicona skrzynka odbiorcza
- Automatyczne przypisywanie
- Wyzwalacze oparte na regułach
- Eskalacje
- Oznaczanie
- Wykrywanie spamu
- Śledzenie zamówień
- Powiadomienia klientów
- Ankiety z informacją zwrotną
- Wiele sklepów
- Analizy
- Raporty
Ceny
Re:amaze Basic
$29 /miesiąc
$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
- Unlimited Email Inboxes
- Social Integrations
- Live Chat and Chatbots
- Trainable AI Intents
- Workflows and Macros
- FAQ
- 1K Free Push Notifications
14-dniowa darmowa wersja próbna
Re:amaze Pro
$49 /miesiąc
$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
- Basic Features +
- Multi-Store
- SMS and VOIP Integrations
- Live View
- Advanced Reports
- Custom Domains
- Status Page
- 1K Free Push Notifications
14-dniowa darmowa wersja próbna
Re:amaze Plus
$69 /miesiąc
$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
- Basic + Pro +
- Staff Reports, Roles, Shifts, Days Off
- Departments
- Satisfaction Surveys
- FAQ History
- Co-Browse
- SSO
- 2K Free Push Notifications
14-dniowa darmowa wersja próbna
Enterprise Custom
$899 /miesiąc
Contact us for more enterprise pricing and feature options
- Customizable Features
- Ticket Volume Based or Annual Pricing
- Hands-On Service and Training
- Dedicated Priority Support
14-dniowa darmowa wersja próbna
Wszystkie opłaty są naliczane w USD. Opłaty cykliczne i zależne od użytkowania są pobierane co 30 dni. Zobacz wszystkie opcje cen
Recenzje (262)
Reamaze has been a game-changer for our Shopify store! As a growing business, providing fast and efficient customer support is a top priority, and this app has streamlined our entire process.
Dakota helps our company realy good! Thank you!
An all encompassing app - minus compatibility with Whatsapp. It's been a great addition and has many useful features.
Their Customer Service is above and beyond fantastic. Every time I have a question I receive a detailed answer within minutes and they make sure to assist until the problem is solved.
This app lives in the stone ages. I asked TWO YEARS ago if they could sort their Shipstation integration to show orders most recent at the top of the list first, instead of oldest first. I'm not even a coder and I've done this in my own apps that use Shipstation, it's easy. But no, Reamaze apparently thinks it's perfectly normal to display orders from 2015 at the top of the list And finally what ...
Update, Sept. 6 2024: Thanks again for the feedback here - our Product and Engineering teams have recently released 2 separate updates for Re:amaze that have solved for your ...
After using other platforms and being disappointed, we are enjoying using Re:amaze the most. I always have helpful interactions with the Helpdesk when I have a question. The links and videos are clear and beneficial.
The support from Dakota T (our account manager) has proven educational and he's very engaging. What I have learned from Dakota and taken back to the team has improved our customer ...
Pomoc techniczna
Pomoc techniczna aplikacji udzielana przez: Reamaze.
Zasoby
Ten programista nie oferuje bezpośredniego wsparcia w języku: Polski.
Deweloper
Wprowadzenie na rynek
1 kwiecień 2014 · Dziennik zmian
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