Re:amaze AI Helpdesk & Chat

Name: Re:amaze AI Helpdesk & Chat
Brand: Reamaze
Rating: 4.5 (175 reviews)

Ceny: Od $29/miesiąc. Dostępna darmowa wersja próbna.
Ocena: 4,5 (175)
Deweloper: Reamaze

Deliver smarter support with AI-powered chatbots and live chat—built into a multichannel helpdesk.

Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back.

Unify email, social, SMS, voice conversations for all stores in a single inbox
Manage, modify, and create Shopify orders directly in customer support and chats
Use AI to write replies, build chatbots, summarize, and create FAQ articles
Automate common tasks and patterns with data and rules to save time
Satisfaction surveys, status pages, push notifications to keep customers engaged

Popularne wśród sklepów takich jak Twój: Z lokalizacją w Stanach Zjednoczonych

Najważniejsze informacje: Współpracuje z najnowszymi szablonami

Języki

Angielski

Ta aplikacja nie została przetłumaczona na język Polski

Współpracuje z

Realizacja zakupu
Klaviyo
Shipstation
Loop Returns
Yotpo
RingCentral
+20 Integrations

Kategorie

Czat

Wiadomości w czasie rzeczywistym

Automatyczne odpowiedzi

Dostosowanie

Helpdesk

Kanały

Automatyzacja workflow

Ceny

Re:amaze Basic

$29 /miesiąc

albo $313.20/rok, co pozwala oszczędzić 10%

$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

Unlimited Email Inboxes
Social Integrations
Live Chat and Chatbots
Trainable AI Intents
Workflows and Macros
FAQ
1K Free Push Notifications

14-dniowa darmowa wersja próbna

Re:amaze Pro

$49 /miesiąc

albo $529.20/rok, co pozwala oszczędzić 10%

$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

Basic Features +
Multi-Store
SMS and VOIP Integrations
Live View
Advanced Reports
Custom Domains
Status Page
1K Free Push Notifications

14-dniowa darmowa wersja próbna

Re:amaze Plus

$69 /miesiąc

albo $745.20/rok, co pozwala oszczędzić 10%

$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

Basic + Pro +
Staff Reports, Roles, Shifts, Days Off
Departments
Satisfaction Surveys
FAQ History
Co-Browse
SSO
2K Free Push Notifications

14-dniowa darmowa wersja próbna

Enterprise Custom

$899 /miesiąc

Customizable Features
Ticket Volume Based or Annual Pricing
Hands-On Service and Training
Dedicated Priority Support

14-dniowa darmowa wersja próbna

Wszystkie opłaty są naliczane w USD. Opłaty cykliczne i zależne od użytkowania są pobierane co 30 dni. Zobacz wszystkie opcje cen

Recenzje (175)

Ogólna ocena

4,5

Liczba recenzji z daną oceną

89% ocen to oceny z 5 gwiazdkami
155
2% ocen to oceny z 4 gwiazdkami
4
1% ocen to oceny z 3 gwiazdkami
2
2% ocen to oceny z 2 gwiazdkami
4
6% ocen to oceny z 1 gwiazdkami
10

Wszystkie recenzje

9 wrzesień 2025

Thank you so much, Dakota T!

Dakota literally worked through our re:amaze workflows, connections and more.

I honestly appreciate how simple the software is and I am very happy with the support received.

Elia Boutique

Wielka Brytania

Około 22 godziny korzystania z aplikacji

10 sierpień 2025

So far happy with it!

Zoë and Clo

Holandia

21 dni korzystania z aplikacji

27 czerwiec 2025

AWFUL! I wouldn't even waste your time. The customer service is terrible. Spent 40 minutes trying to resolve an issue that they "couldn't see" on their end. Barely even used the service. Can't log in and they are telling me I now have to wait for an email response.

Ancient Extracts

Wielka Brytania

28 minut korzystania z aplikacji

Reamaze odpowiedział(a) 16 lipiec 2025

I sincerely apologize for your frustrating experience. The login issue you faced was caused by an authentication bug that made it difficult for our team to locate your account - this is completely on us and not the standard we aim for. We've since fixed your account should you choose to log in again, and will be providing additional training and feedback to our support team to ensure a similar experience does not reoccur for any of our customers. While we understand if you've chosen to move on, your feedback has directly improved our processes. If you ever wish to give us another chance, please reach out to the team and we'll be standing by to set you up with our account manager to ensure a smooth experience.