Reamaze Live Chat Helpdesk CRM
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Informacje o tej aplikacji
Wprowadzenie na rynek
1 kwiecień 2014 · Dziennik zmian
Języki
Angielski
Ta aplikacja nie została przetłumaczona na język Polski
Kategorie
Czat , Zarządzanie zgłoszeniami do pomocy technicznejWspółpracuje z
smile.io, klaviyo, shipstation, octane ai, and 20+ more, smsbumpGrow your business and retain happier customers with AI powered customer support, live chat, and CRM
Growing your business starts with better customer engagement. Re:amaze helps you convert shoppers into happy repeat buyers with AI chatbots and AI-powered live chat that are optimized for sales. Our unified helpdesk inbox and CRM also helps you maintain relationships by mapping conversations from all sources (email, social, SMS, calls) to orders, revenue, returns, and even reviews across a single view. Create automations and generate content with AI to work smarter and reply faster as a team.
- Unify email, social, SMS, voice conversations for all stores in a single inbox
- Manage, modify, and create Shopify orders directly in customer support and chats
- Use AI to create replies, write FAQ articles, build chatbots, and even summarize
- Automate common tasks and patterns with data and rules to save time
- Satisfaction surveys, status pages, push notifications to keep customers engaged
Ceny
Re:amaze Basic
$29 /miesiąc
$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
- Unlimited Email Inboxes
- Social Integrations
- Live Chat and Chatbots
- Trainable AI Intents
- Workflows and Macros
- FAQ
- 1K Free Push Notifications
14-dniowa darmowa wersja próbna
Re:amaze Pro
$49 /miesiąc
$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
- Basic Features +
- Multi-Store
- SMS and VOIP Integrations
- Live View
- Advanced Reports
- Custom Domains
- Status Page
- 1K Free Push Notifications
14-dniowa darmowa wersja próbna
Re:amaze Plus
$69 /miesiąc
$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
- Basic + Pro +
- Staff Reports, Roles, Shifts, Days Off
- Departments
- Satisfaction Surveys
- FAQ History
- Co-Browse
- SSO
- 2K Free Push Notifications
14-dniowa darmowa wersja próbna
Enterprise Custom
$899 /miesiąc
Contact us for more enterprise pricing and feature options
- Customizable Features
- Ticket Volume Based or Annual Pricing
- Hands-On Service and Training
- Dedicated Priority Support
14-dniowa darmowa wersja próbna
Re:amaze Basic
$29 /miesiąc
$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
- Unlimited Email Inboxes
- Social Integrations
- Live Chat and Chatbots
- Trainable AI Intents
- Workflows and Macros
- FAQ
- 1K Free Push Notifications
14-dniowa darmowa wersja próbna
Re:amaze Pro
$49 /miesiąc
$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
- Basic Features +
- Multi-Store
- SMS and VOIP Integrations
- Live View
- Advanced Reports
- Custom Domains
- Status Page
- 1K Free Push Notifications
14-dniowa darmowa wersja próbna
Re:amaze Plus
$69 /miesiąc
$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
- Basic + Pro +
- Staff Reports, Roles, Shifts, Days Off
- Departments
- Satisfaction Surveys
- FAQ History
- Co-Browse
- SSO
- 2K Free Push Notifications
14-dniowa darmowa wersja próbna
Enterprise Custom
$899 /miesiąc
Contact us for more enterprise pricing and feature options
- Customizable Features
- Ticket Volume Based or Annual Pricing
- Hands-On Service and Training
- Dedicated Priority Support
14-dniowa darmowa wersja próbna
Wszystkie opłaty są naliczane w USD. Opłaty cykliczne i zależne od użytkowania są pobierane co 30 dni. Zobacz wszystkie opcje cen
252 recenzje
A great user-friendly help desk service. Streamlines all of our emails and calls into neat categories and saves our company a huge amount of time. Dakota is just a call away if I ever need anything. We've been with re:amaze for several years now, and we keep growing, I would attribute a lot of that growth to the efficiency in which we service our customers.
Enjoying ReAmaze so far. It is far more streamlined than the other platform I used. Dakota has been fantastic to work with! He is very knowledgeable, helped with onboarding, and made everything very easy to migrate from another platform. Thank you!
Wow, we just met with Dakota and he was so helpful!! We love using re-amaze and it has transformed our customer experience.
We've been using Re:Amaze for over 2 years now and our experience with them have been a blast! Their support is top-notched. They fix every bug we submit within minutes. Very easy to use and the best feature is it lets us manage all 7 pages through 1 single platform.
Received an error when trying to change my password urgently. I mean, imagine trying to change your password and you can't, something so simple. What if I was hacked and my customer's data was at risk? I could not even change my password.
Reached out to support and spoke with a Neil who just at one point stopped responding when his suggestions were not helping. Still haven't received any responses from him as I type this review.
Password still not changed. I'm not happy with Reamaze at all.
Thank you for taking the time to share your feedback. We understand the significance of being able to change your password seamlessly, and we sincerely apologize for any inconvenience this has caused.
Please be assured that our team is actively working on resolving this issue promptly. We appreciate your patience and understanding as we strive to improve our services.
Informacje o tej aplikacji
Wprowadzenie na rynek
1 kwiecień 2014 · Dziennik zmian
Języki
Angielski
Ta aplikacja nie została przetłumaczona na język Polski
Kategorie
Czat , Zarządzanie zgłoszeniami do pomocy technicznejWspółpracuje z
smile.io, klaviyo, shipstation, octane ai, and 20+ more, smsbumpOpracowane przez Reamaze
Informacje o Reamaze
Średnia ocena: 4,4
10 lat tworzenia aplikacji dla Shopify App Store
2155 East Warner Road, Tempe, AZ, 85284, US
Pomoc techniczna
Wyślij wiadomość(408) 520-1217
support@reamaze.com
Ten programista nie oferuje bezpośredniego wsparcia w języku: Polski.
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