Reamaze Live Chat Helpdesk CRM
Galeria de imagens em destaque
Sobre o app
Lançado
April 01, 2014
Idiomas
inglês
Categorias
Gerenciamento de lojaIntegração com
smile.io, klaviyo, shipstation, octane ai, and 20+ more, smsbumpSupport and Engage Customers with Live Chat, Chatbots, FAQ, and Automation in a Unified Team Inbox.
Re:amaze is a customer support and engagement platform built for eCommerce. Work faster, look professional, and retain happier customers with support and engagement tools like built-in FAQ, Live Chat, Chatbots, Web Push Notifications, Status Pages, and Surveys, all in a Multi-Channel and Unified Team Inbox. Connect to 30+ popular apps to lift efficiency. Use smart macros and automated workflows (AI Intents) with instant access to customer order info to save time and focus on what you do best.
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Manage customer support requests from email, chat, social, SMS, voice and more.
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Create automated engagement, push, and chatbot prompts w/ AI to get more sales.
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Manage, modify, and create Shopify orders directly while talking to customers.
Preço
Avaliação gratuita de 14 diasRe:amaze Basic
$29/mês
$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
- Unlimited Email Inboxes
- Social Integrations
- Live Chat and Chatbots
- Trainable AI Intents
- Workflows and Macros
- FAQ
- 1K Free Push Notifications
Re:amaze Pro
$49/mês
$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
- Basic Features +
- Multi-Store
- SMS and VOIP Integrations
- Live View
- Advanced Reports
- Custom Domains
- Status Page
- 1K Free Push Notifications
Re:amaze Plus
$69/mês
$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
- Basic + Pro +
- Staff Reports, Roles, Shifts, Days Off
- Departments
- Satisfaction Surveys
- FAQ History
- Co-Browse
- SSO
- 2K Free Push Notifications
Enterprise Custom
$899/mês
Contact us for more enterprise pricing and feature options
- Customizable Features
- Ticket Volume Based or Annual Pricing
- Hands-On Service and Training
- Dedicated Priority Support
- Best for Shopify Plus
Re:amaze Basic
$29/mês
$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
- Unlimited Email Inboxes
- Social Integrations
- Live Chat and Chatbots
- Trainable AI Intents
- Workflows and Macros
- FAQ
- 1K Free Push Notifications
Re:amaze Pro
$49/mês
$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
- Basic Features +
- Multi-Store
- SMS and VOIP Integrations
- Live View
- Advanced Reports
- Custom Domains
- Status Page
- 1K Free Push Notifications
Re:amaze Plus
$69/mês
$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
- Basic + Pro +
- Staff Reports, Roles, Shifts, Days Off
- Departments
- Satisfaction Surveys
- FAQ History
- Co-Browse
- SSO
- 2K Free Push Notifications
Enterprise Custom
$899/mês
Contact us for more enterprise pricing and feature options
- Customizable Features
- Ticket Volume Based or Annual Pricing
- Hands-On Service and Training
- Dedicated Priority Support
- Best for Shopify Plus
Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias. Ver todas as opções de preço
We love Re:Amaze! We've been on the platform for about 2 years and our customer service has never been better! We can see every message a customer has ever sent and every order they've ever placed all from within the conversation we're having with them. We can also set-up accounts, create orders, cancel items, issue refunds and check tracking information all without leaving the conversation! The platform is incredibly intuitive and easy to use - we've added all of our teams from around the world and transformed how we engage with customers in every region. Whether it's creating a chatbot that speaks Japanese, training the AI to recognise "Where's my order" in Dutch or offering FAQ's in German, thanks to Re:Amaze we can do it all! Like all systems, Re:Amaze has its moments, but their support team is actually pretty good. They're quick to respond to and resolve issues and they have always been very open to our ideas and development requests!
They will keep contacting via email well after you deleted their app. Their emails also don't have any unsubscribe links either. I emailed them to be unsubscribed, they said I was. Few days later I get an email again. Be warned.
Hello! Thank you for the candid feedback. The emails we send during the trial period is designed to provide guidance on next steps. We will improve this process as soon as possible and offer a better experience for unsubscribing from these messages. We hope you will try Re:amaze again in the near future.
This app is very helpful. We can manage messages from almost all channels (*Pinterest and Youtube are not supported yet) on 1 platform and see the data. And the support is great!
Sobre o app
Lançado
April 01, 2014
Idiomas
inglês
Categorias
Gerenciamento de lojaIntegração com
smile.io, klaviyo, shipstation, octane ai, and 20+ more, smsbumpDesenvolvido por Reamaze
Atendimento
Envie uma mensagem(408) 520-1217
support@reamaze.com
Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).
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