Reamaze Live Chat Helpdesk CRM

Reamaze Live Chat Helpdesk CRM

Priser
Från  $29/månad. Gratis testversion tillgänglig.
Höjdpunkter
Fungerar med de senaste temana
Betyg
4,4 (255)
Utvecklare
Reamaze

Grow your business and retain happier customers with AI powered customer support, live chat, and CRM

Growing your business starts with better customer engagement. Re:amaze helps you convert shoppers into happy repeat buyers with AI chatbots and AI-powered live chat that are optimized for sales. Our unified helpdesk inbox and CRM also helps you maintain relationships by mapping conversations from all sources (email, social, SMS, calls) to orders, revenue, returns, and even reviews across a single view. Create automations and generate content with AI to work smarter and reply faster as a team.

Growing your business starts with better customer engagement. Re:amaze helps you convert shoppers into happy repeat buyers with AI chatbots and AI-powered live chat that are optimized for sales. Our unified helpdesk inbox and CRM also helps you maintain relationships by mapping conversations from all sources (email, social, SMS, calls) to orders, revenue, returns, and even reviews across a single view. Create automations and generate content with AI to work smarter and reply faster as a team. mer
  • Unify email, social, SMS, voice conversations for all stores in a single inbox
  • Manage, modify, and create Shopify orders directly in customer support and chats
  • Use AI to create replies, write FAQ articles, build chatbots, and even summarize
  • Automate common tasks and patterns with data and rules to save time
  • Satisfaction surveys, status pages, push notifications to keep customers engaged

Innehåller oöversatt text

Visa översättning
Höjdpunkter
Fungerar med de senaste temana

Meddelanden i realtid

Agentanalys, AI-chattbot, Kundinsikter, Chatt för e-post, Kryptering, Filuppladdningar, Livechatt, Flera språk, Push-meddelanden, SMS, Sociala medier, Videosamtal, Röstsupport

Automatiserade svar

Korsförsäljning, Vanliga frågor (FAQ), Hälsningar, Orderuppdateringar, Produktrekommendationer, Snabba svar, Skicka utskrifter, Enkäter, Merförsäljning

Anpassning

Agent avatar, Öppettider, Chattuppdrag, Chattknappar, Chattflöden, Chattfönster, Färg och teckensnitt, Emojis och klistermärken, Taggning, Välkomstmeddelanden

Lansering

1 april 2014 · Ändringslogg

Språk

engelska

Denna app finns inte översatt till svenska

Fungerar med

smile.io, klaviyo, shipstation, octane ai, and 20+ more, smsbump

Priser

Re:amaze Basic

$29 /månad

$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Unlimited Email Inboxes
  • Social Integrations
  • Live Chat and Chatbots
  • Trainable AI Intents
  • Workflows and Macros
  • FAQ
  • 1K Free Push Notifications

Prova gratis i 14 dagar

Re:amaze Pro

$49 /månad

$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic Features +
  • Multi-Store
  • SMS and VOIP Integrations
  • Live View
  • Advanced Reports
  • Custom Domains
  • Status Page
  • 1K Free Push Notifications

Prova gratis i 14 dagar

Re:amaze Plus

$69 /månad

$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic + Pro +
  • Staff Reports, Roles, Shifts, Days Off
  • Departments
  • Satisfaction Surveys
  • FAQ History
  • Co-Browse
  • SSO
  • 2K Free Push Notifications

Prova gratis i 14 dagar

Enterprise Custom

$899 /månad

Contact us for more enterprise pricing and feature options

  • Customizable Features
  • Ticket Volume Based or Annual Pricing
  • Hands-On Service and Training
  • Dedicated Priority Support

Prova gratis i 14 dagar

Re:amaze Basic

$29 /månad

$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Unlimited Email Inboxes
  • Social Integrations
  • Live Chat and Chatbots
  • Trainable AI Intents
  • Workflows and Macros
  • FAQ
  • 1K Free Push Notifications

Prova gratis i 14 dagar

Re:amaze Pro

$49 /månad

$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic Features +
  • Multi-Store
  • SMS and VOIP Integrations
  • Live View
  • Advanced Reports
  • Custom Domains
  • Status Page
  • 1K Free Push Notifications

Prova gratis i 14 dagar

Re:amaze Plus

$69 /månad

$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic + Pro +
  • Staff Reports, Roles, Shifts, Days Off
  • Departments
  • Satisfaction Surveys
  • FAQ History
  • Co-Browse
  • SSO
  • 2K Free Push Notifications

Prova gratis i 14 dagar

Enterprise Custom

$899 /månad

Contact us for more enterprise pricing and feature options

  • Customizable Features
  • Ticket Volume Based or Annual Pricing
  • Hands-On Service and Training
  • Dedicated Priority Support

Prova gratis i 14 dagar

Innehåller oöversatt text

Visa översättning

Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ

Recensioner (255)

Helhetsomdöme
4,4
Antal per omdömesnivå
  • 91 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
16 maj 2024

A great user-friendly help desk service. Streamlines all of our emails and calls into neat categories and saves our company a huge amount of time. Dakota is just a call away if I ever need anything. We've been with re:amaze for several years now, and we keep growing, I would attribute a lot of that growth to the efficiency in which we service our customers.

True Leaf Market
USA
Mer än 4 år användning av appen
21 maj 2024

Enjoying ReAmaze so far. It is far more streamlined than the other platform I used. Dakota has been fantastic to work with! He is very knowledgeable, helped with onboarding, and made everything very easy to migrate from another platform. Thank you!

Wad-Free® by Brayniacs LLC
USA
13 dagar användning av appen
24 juni 2024

We've been onboarding for a week and so far the transition from Gorgias has been fairly seamless. Many thanks to Dakota Tompkins for the assistance & education!

SwiftPaws
USA
7 dagar användning av appen
22 januari 2024

We've been using Re:Amaze for over 2 years now and our experience with them have been a blast! Their support is top-notched. They fix every bug we submit within minutes. Very easy to use and the best feature is it lets us manage all 7 pages through 1 single platform.

Puppy Mothers
Storbritannien
Ungefär 2 år användning av appen
27 januari 2024

Huh... I guess, I didn't want a CRM. I wanted helpdesk software.
My first experience with helpdesk software was with Gorgias, and they weren't a bad choice. But, in the end, they had a few things that just didn't fit with us. We are big users of the mobile app and email. I had just finished customizing our interaction with Gorgias using their API but still bailed because the main thing I needed was a smooth interaction with the application that I could only get with Reamaze. Very happy so far. My next steps are integrating voice and customizing the chat interaction.

Parts Brite
USA
Ungefär 2 månader användning av appen

Support

Reamaze kan svara på eventuella frågor du har om Reamaze Live Chat Helpdesk CRM.

Utvecklare

Reamaze

2155 East Warner Road, Tempe, AZ, 85284, US

Resurser

Den här utvecklaren erbjuder inte direkt support på Svenska.

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